Wecraft home theater, automation, and security systems with unmatched fit,\nfinish, and reliability. Our technology, service, and expertise can transform any living space into a truly elevated experience.
In the unfortunate and unexpected event that the items you purchased online were not what you expected, or are damaged or defective, contact our Customer Care team (
ca...@hedtronics.com) request a return. A Customer Care Representative will promptly reply with instructions to ensure your return is handled as quickly as possible. You may return an item purchased from
hedtronics.com within ninety (90) days of receipt of sale. As an added measure of service, the cost of the return shipping will be deducted from your refund amount, unless the return is due to defective merchandise.
Please note, a nine percent (9%) restocking fee will be charged for returns of merchandise ordered online. Returned products must be in unused condition, in the original sealed packaging and contain all accessories, paperwork and parts to ensure your account is correctly credited.
Custom-built loudspeakers, stereo equipment, screens, video equipment, furniture, similar items with bespoke specifications cannot be canceled once they are in production. Nor can we accept returns for these custom products. If the item you received was not the correct item due to a clerical error on the part of a vendor or if the item arrived in a damaged or defective condition, please contact our Customer Care team (
ca...@hedtronics.com) for further assistance.
If you receive an item that is damaged, please contact our Customer Care team (
ca...@hedtronics.com) to request an exchange. We will assist you with returning the damaged item and receiving a replacement.
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Home Entertainment by D-tronics's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Home Entertainment by D-tronics at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Home Entertainment by D-tronics's web site are provided \"as is\". Home Entertainment by D-tronics makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Home Entertainment by D-tronics does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Home Entertainment by D-tronics or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Home Entertainment by D-tronics's Internet site, even if Home Entertainment by D-tronics or a Home Entertainment by D-tronics authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Home Entertainment by D-tronics's web site could include technical, typographical, or photographic errors. Home Entertainment by D-tronics does not warrant that any of the materials on its web site are accurate, complete, or current. Home Entertainment by D-tronics may make changes to the materials contained on its web site at any time without notice. Home Entertainment by D-tronics does not, however, make any commitment to update the materials.
Home Entertainment by D-tronics has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Home Entertainment by D-tronics of the site. Use of any such linked web site is at the user's own risk.
Home Entertainment by D-tronics may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
This policy was last modified on 7/1/2014
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
302 S. 10th Street
McAllen, Texas 78501
USA
3a8082e126