HelloI need a new hard drive for my laptop as the my hard drive has failed, but I do not have the Hp recovery media I am supposed to have to restore my laptop to a factory state for installing this new hard drive. Can anyone tell me exactly what programme I should download (and burn onto a cd) to do this?
Lets start with you helping us by identifying your notebook completely.
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which specific model you own..
Remove the battery and look in the compartment where the battery was installed. You should see a Service tag with printed part number and a product name. Please post the p/n (with all alphanumeric characters) here. If you live outside of North America, it helps us if you post the country of purchase. Also post the installed CPU type. (AMD or Intel)
Since you did not create a recovery disk set or usb recovery media, you wil have to purchase a recovery disk set from HP or an HP partner. Fortunately, they are not expensive. A recovery disk set usually costs @ $25.00.
Thanks for the reply, there are a lot of numbers and codes listed in the battery space but non of them are specifically titled 'part number' or 'product name'. So I can't be sure I have the correct codes but the laptop is a hp pavillion dv6-6152ea, the 'serial' is Private Information Removed and the 'product' is LS245EA#ABU. Hope those are the right codes. Also, I live in the UK.
I bought the laptop from system
active.co.uk. Don't think it came with a recovery disc as I usually keep all the stuff you get with electricals. And the more expensive the product, the more likely I am going to be to keep the stuff that comes with it.
As Cheryl previously stated, "You most likely did not get Recovery Discs in the box, but you have/had software on the hdd to create a set." Basically, when you first setup your computer, you should have created your personal set of HP Recovery Discs or an HP Recovery USB Flash drive. If you didn't create the HP Recovery Media, you will need to order an HP Recovery Disc set to return the computer to a factory like state.
Alternatively, if you can still read the 25-digit Windows product key on the Microsoft COA affixed to the bottom of your computer, you can attempt to perform a clean install of Windows 7 on your computer. Please see "How to Install Windows 7 Without the Disc" to download Windows 7 SP1, create the Windows installation media, and install Windows. This method will install Windows only and you will not have use of any HP customizations or value-added software that came with your computer.
Please see the HP Pavilion dv6-6152ea Entertainment Notebook PC Drivers page for any necessary drivers not native to Windows 7. If you still have missing and/or unknown devices, please post the Windows Device Manager's "Hardware Ids" as shown in the example below;
I wish you always got an OS Installation disk but that's not the case anymore. I've bought hardware and been given a restore disk, or even instructions on how to burn my own disk with their software...
I depends - I have a Lenovo L512 laptop and needed to replace the hard disk in a Lenovo W500 at work but could not find its original installation CDs. I reinstalled Windows 7 using my L512-branded recovery disk without any problems.
However, in addition, as a system builder, you are only allowed to use the media shipped with the licence, whilst I do not know anyone who has been sued/fined, it is a grey area. (Technically, MS are no worse off from you doing this).
The big companies are typically BIOS locked, so you can (typically) use any Lenovo disk with any Lenovo laptop and just skip over activation. If the disk is from another manufacturer, you can try using it, it will most likely fail automatic activation, and you have a small chance that it will work by typing the code manually (sometimes it works, sometimes it doesn't), the only downside is the machine may be "branded" if there are OEM customisations on the setup disk.
That laptop originally came with Windows 8 and it could be set to boot from a UEFI prepared USB or a Legacy prepared one. Your USB needs to be the right sort. Put your iso on a Ventoy prepared one Ventoy
I am curious about Ventoy as it appears to have wider potential. I have periodically considered if there is a way to use a single USB drive for OS installation software. While I the priority is the Vaio at the moment, I will share my results when I test it in the wider scheme of my operations.
How do I boot from USB on Sony VAIO?
Connect a bootable USB drive to the Sony VAIO laptop.Power off the PC and then press the Assist button to enter the boot menu window. Or restart the PC and then press the boot menu key like F11, Esc, or F10 to open the boot menu window.Choose Start from media (USB device/optical disc) option.
I doubt the problem is with the USB drive created as I used the information in both posts to create the drive and tested it in another machine each time before trying it on the Vaio. Both methods came back with Operating System Not Found. So it is back to the searching for a solution.
In the specific case of Ventoy, it is giving me some interesting ideas. So far copied a Windows ISO and Ubuntu ISO and saw where I could now choose which of them to install. Kool stuff and I am going to see how far I can take it and report back. If it delivers what I figure it will then I will certainly spread the word of it among my associates and encourage them to donate to the project.
I am not sure about this device having a Network Boot option and I am starting to suspect that the storage may either be damaged or that the device might be a victim of a UEFI infection. Was reading ESET ( UEFI Rootkit cyber attack - first-ever discovered ESET ) about this problem affecting a large number of devices across many brands. Having moved from the conventional BIOS to this EFI system, it turns out that it has now opened the door for a few more security issues. I guess there can never be a dull day on the farm.
In respect of the Ventoy and other suggested tool, THANKS for that. Had a closer look at Ventoy and will certainly be using it to concolidate and organise my USB drives. I am actually going to open a topic under General Software asking for other suggestions that can make my tool kit better AND I will be mentioning that (if you do not mind) you opened my eyes to these.
In the VAIO Care application, click Advanced Tools. Click Restore and recovery. NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, or click Yes. Under Restore and Recovery, click Create Recovery Media.
Thanks for that suggestion however there is no VAIO Care Application. A new hard drive has been put in the machine and I am not getting anything from the ASSIST button F11 is not going to the Boot Menu. What is the Fkey to get to the BIOS so I can see what is turned off/on?
Recovery media loads drivers included by the manufacturer (Lenovo) and software bundled with the computer, such as Lenovo System Update, often a DVD playing utility, possibly Office software trialware. Windows reset or a clean install from a Windows Key will install only the software Microsoft loads, and only drivers chosen by Microsoft, which may not support some advanced features of sound or video cards.
If the main drive on the computer fails, you lose the Recovery partition on the drive too.
By having the Recovery on the flash drive, you can do a factory reinstall (which includes the proper drivers and any special s/w) on a new replacement drive.
I would expect the manual for your model to indicate how to start the on disk recovery process, and from that manual you also need a note of what key to press at boot to access the boot menu so you can start either of the other three options.
Note that the recovery media is protected by a software mechanism that means that you cannot apply it to a different hardware model so this is not a means to clone illegal, activated, copies of Windows!
If you have a system hp running. Best choice is to use recovery disk option within operating system.
If you messed up with your system but you still have the recovery partition, the best way is to order a recovery cd with hp.
However, you can do another solution which is :
1) first install the same os on your system from a usb stick
2) modify your windows recovery environnement to point to the os image within the recovery partition
3) burn your recovery disk (or usb) with this modified windows recovery environnement
4) restart your system from windows recovery environnement to restore hp os (or from your just burned usb/recovery disk).
There may come a time when you would either need or simply want to "start over" with the software image on your computer. This "start over" (or "Recovery") will restore the software on your computer back to its original factory condition. The down side of this process is that you will LOSE ALL DATA and programs that were not preinstalled at the factory.
There are several ways to perform the recovery process. One method is to use CD or DVD** disks or USB flash drive media created especially for this purpose. You can make recovery disks, with blank CD or DVD disks that you provide, using the Toshiba Recovery Media Creator utility. A hi-capacity USB flash drive can also be used and is required on machines that do not have a DVD drive.
You can make as many "sets" of recovery media as you like (please note that the media is specific to YOUR machine and cannot be used to "recover" other computers.) Toshiba recommends you keep at least one set of media to use in case of an emergency.
Before creating recovery media, the April 9, 2024 Windows security updates should be applied to both the Windows image (Install.wim) and the Windows RE tools image (Winre.wim), for devices running Windows 8.1 all versions, Windows 10 all versions, and Windows 11 version 23H2 and earlier. See Update Windows Installation Media for details.
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