While compact discs (CDs) are
remarkably durable, it's nearly impossible to prevent scratches and
scuffs from occurring from time to time. The resulting damage can be
either a skip in your favorite Bob Marley track or, in the case of data
CDs, the loss of that spreadsheet you worked on for two weeks. Don't
despair—repair! While commercial CD repair kits and CD refinishing
machines are available, you may be able to repair the damage on your
own with products you already have.
Steps
- Clean
the disc. Even if a CD isn't actually scratched or scuffed, dust, oil,
and other surface contaminants can prevent it from playing properly.
Thus cleaning the disc should always be your first move. Run warm water
over the damaged disc to remove dust. If there is stubborn dirt or
grease on the disc, gently rub it with your finger while you are
washing it, and use a gentle detergent or liquid soap (with the water)
or rubbing alcohol (in place of water). Anytime you rub or wipe a CD,
you should do so by starting at or near the center of the disc and
rubbing straight outward toward the edge to prevent further scratching.
Shake the water off and let the disc air-dry (do not dry it with a
towel or cloth, and don't sun-dry it either).
- Try
to play the disc. Many times a good cleaning is all that is needed. If,
however, problems persist after cleaning, try to play the disc in a
different CD player. Some players handle scratches better than others;
computer CD drives tend to be best.
- Burn a new disc. If you
can get the CD to work in one CD player—especially your computer's—but
not in others, try burning a new disc. The CD burning utility on your
computer may be able to read the CD well enough to produce a perfect
copy. You may wish to try this even if the CD doesn't play correctly on
the computer.
- Locate the scratch. Actually
repairing the disc will be easier if you can figure out where the
offending scratch is. Visually inspect the CD's playing surface for
scratches or scuffs. Scratches that run perpendicular to the CD's
spiral—that is, those that run generally from the center to the rim—may
not affect playing at all, and in any case are generally less damaging
than those that roughly follow the direction of the spiral. If there
are several scratches, but the CD only skips in one or two places, you
may be able to approximate the location of the offending scratches
based on which track skips. Keep in mind that the first track of a CD
begins near the center, and the direction of play proceeds outward to
the edge.
- Polish the CD. Though counterintuitive, polishing a
disc can repair a scratched CD by removing some of the outer plastic
coating and thus making existing scratches shallower. A number of
common household products can be used to polish the CD, but
toothpaste—especially baking soda toothpaste—and Brasso are probably
the most tried-and-true. You can also use a fine grit polishing
compound that's used for cars or hard finishes. Apply a small amount of
toothpaste (must be paste, not gel) or Brasso to a soft, clean,
lint-free cloth: an eyeglass-cleaning cloth works well. Gently rub the
cloth on the scratch or scuff in a non-radial motion, start at the
center and rub to the edge and go around in strokes. Rubbing in a
circular motion can cause small scratches that throw off the laser
tracking system in the player. Try to focus your efforts solely on the
scratch or scratches you've identified (if possible). Polish in this
manner for a couple of minutes, reapplying Brasso or toothpaste to the
cloth as necessary. Be careful not to apply much pressure, although you
will still be able to feel the cloth gently scratching the CD as it
polishes.
- Remove
polishing product from disc. If you used toothpaste, rinse the disc
thoroughly with warm water and let dry. Make sure to remove all of the
toothpaste and let the disc dry completely before trying to play it.
With Brasso, wipe off excess product and let the rest dry. Then, using
a clean cloth, gently wipe disc again.
- Test
the disc. If the problem persists, polish again for up to 15 minutes or
until the scratch is almost completely buffed out. The surface around
the scratch should begin to look shiny with many tiny scratches. If you
still don't notice any difference after polishing for a few minutes,
the scratch may be extremely deep, or you may be polishing the wrong
scratch.
- Wax the tracks. If polishing doesn't work, apply a
very thin coat of Vaseline, liquid car wax, neutral shoe polish or
furniture wax to the CD's playing surface. Wipe excess off using clean,
soft, lint-free cloth in a radial (inside to outside) motion. If using
wax, follow manufacturer's instructions (some need to dry before you
wipe them off, while others should be wiped off while still wet).
- Test
disc again. If the wax or Vaseline does the trick, burn a new copy of
the CD immediately. The waxing method is only a temporary solution.
- Bring
the CD in to get refinished. If the disc still doesn't play correctly,
bring it in to a music store (especially one that sells used CDs) or a
DVD rental store and ask if they can repair the disc for you. Many of
these businesses have CD refinishing machines that do a remarkable job,
and they'll probably charge you less than five dollars to repair the
CD.
- You can buy a disc scratch-remover at game stores like
game-stop. Don't worry, it works for all types of cds. It'll work like
magic.
Tips
- Severely
damaged CDs may not be repairable. Very deep scratches will probably
require an industrial-quality machine to repair, and cracks or
scratches that reach the CD's foil may render a CD forever useless. As
a matter of fact, the Compact Disc Eraser (www.DiscEraser.com) adopts
this method to securely destroy old or confidential CDs and DVDs. A
great device to have if your backup or personal discs become outdated
or no longer needed.
- To
determine if the foil layer of your CD is scratched, hold the CD up to
a fairly bright light and see if any pinholes are visible. Holes in the
foil layer of a CD are generally not repairable, even for a
professional.
- Practice repairing scratched CDs that you don't care much about before you set out to repair your favorites.
- It's a good idea to create a backup of any data disc before damage occurs.
- If a CD is scratched but continues to play correctly, make a backup, but don't bother trying to repair it yet.
- Make
sure the disc is indeed scratched. If the disc is not visibly
scratched, the problem likely lies elsewhere. Other problems could be
surface dirt or a malfunctioning CD player. The steps above should help
you to clarify where the problem is.
- Deep
gouges are not repairable. However, because of the way redundancy is
used in the data on the disc and the way the data are distributed along
the spiral track, cleaning a disc area away from a scratch can improve
data recovery; a number of smaller defects distributed along the track
can be as bad or worse than one larger defect.
- The
polycarbonate bottom layer of the disk acts as a lens, which focuses a
larger patch of laser light down to a smaller size needed to see the
track on the data layer. This lets the laser look through some small
imperfections on the plastic surface which are much larger than the
track on the data layer. Removing a lot of plastic can affect the
refractive property of the lens making the data unreadable. This means
that even a visibly scuffed or spider-web of scratches may play well
because, though the defects are visible to your eye, the laser sees
around/through them. This is why waxing can help. A repair doesn't have
to look perfectly polished to work.
- If
the disc has important data on it, your best choice is probably to pay
the money to get the disc repaired professionally before you try to
repair it yourself. That way, you can make sure you don't damage the CD
any further in your repair attempts.
- A number of CD cleaning
and repair kits are available for sale, but many users report that
these don't work any better than Brasso, and they're far more
expensive.
- To remove deep or stubborn scratches quickly, try
using a dry "Mr. Clean Magic Eraser". This is a sponge impregnated with
a micro abrasive. Use light pressure, wiping from the center of the
disk to the outside edge just as described with other polishing
methods. The repaired area can be buffed until shiny using the other
polishing or waxing techniques described.
- If you have a
lot of discs to repair, you might want to buy a CD refinishing machine.
These can cost as little as $25, but highly effective industrial
machines cost anywhere from $300-6,000.
- If all else fails,
try the freezer. The theory is that the scratches will shrink. This
could take a few hours (music CDs) to days (videogame discs).
Warnings
- If
you hold the CD up to a bright light to check for holes in the foil
layer, remember not to stare at the light for long. A 60-100 Watt bulb
should be more than enough to see pinholes in the foil layer. Do not
use the sun!
- Keep in mind that it is possible to further damage a CD if you do this incorrectly (i.e. if you apply too much
pressure while polishing or rub the CD in a circular motion).
- To
prevent damage to your CD player, make sure CDs are completely dry and
free of excess polishing products or waxes before you attempt to play
them.
- If you are using Brasso, make sure to do so in a
well-ventilated area, and avoid breathing in the fumes. Always read the
safety instructions and warnings on any chemical product as many (such
as rubbing alcohol) are flammable and / or can cause skin, eye, or
respiratory irritation.
- When touching the CD do not use a
circular pattern (like when a CD is spinning). Go from the inside to
the outside in a perfect line so you prevent data loss.
- When
polishing the disc, make sure the surface upon which the disc is laid
is flat and firm but not hard or abrasive. Data is stored on the foil
or dye layers on the top of the disc (label side) and the protective
top layer is very thin by comparison to the polycarbonate plastic
bottom layer you will polish. The thin top layer can easily be
scratched or perforated. If this happens the data is lost forever as it
is not repairable by any means. Pressing on disc upon too soft a
surface may crack it or cause it to delaminate.
- Don't
touch the cd, or you'll leave finger prints, causing it to get dirty
again, and that may cause the CD to skip a track or pause. Hold it by
the hole in the middle.
K.Raman.