VoiceOver and paramount plus app

[jeff]

Hello all. So, I have a strange issue with an app. I really want to watch a quiet place PT. 2 and as it is hard to find someone to go with you and discribe everything, I got a plan for paramount plus. So, thing is I can watch shows, I watched I love Lucy, but when I click on a movie, this little play icon comes up and when I click on it, nothing happens. There is a blank spacce after the play icon, but no sound, no settings menue for the movie, nada. Does anyone else use this app with VO? Has anyone else had theese issues? Is it a VoiceOver thing or something I am doing wrong? Anyone who can help would be great. Did go to their tech support, they didn't have any idea.

[Adrienne Sinclair Chalmers]

Hi

I have absolutely no experience of this app, but I was having similar problems with the BBC iPlayer app. It turned out that it was a problem with the screen recognition setting in the VoiceOver rotor.

The only other thing I can suggest is also related to the rotor. Is there an action menu in the rotor? If so does it have play on it?

Best

Adrienne

Sent from my iPhone

Please note, I often use dictation when writing emails on my phone and sometimes it doesn’t work out the way I think it has.

On 19 Jun 2021, at 22:12, jeff <jjwcristi...@gmail.com> wrote:

Hello all. So, I have a strange issue with an app. I really want to watch a quiet place PT. 2 and as it is hard to find someone to go with you and discribe everything, I got a plan for paramount plus. So, thing is I can watch shows, I watched I love Lucy, but when I click on a movie, this little play icon comes up and when I click on it, nothing happens. There is a blank spacce after the play icon, but no sound, no settings menue for the movie, nada. Does anyone else use this app with VO? Has anyone else had theese issues? Is it a VoiceOver thing or something I am doing wrong? Anyone who can help would be great. Did go to their tech support, they didn't have any idea.

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