500 Internal Server Error

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João Mateus

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Mar 11, 2021, 5:40:28 PMMar 11
to taigaio
Hi all,

I've Taiga installed on premise, not running in docker.

After a server reboot, I've a strange behavior in the application. The users can login in the application but they can't see any projects. 

If I see the django admin panel, I can see created projects, users etc, but every time I try to edit a user, or edit a project, I receive a Internal Server Error message in browser. 

I can't find any logs for taiga, journalctl shows nothing more thank "boot". I also tried to run backend manually using gunicorn to see errors, but nothing to show also.

Can you help me trying to understand the error or even debug it? 

Regards,

--
João

João Mateus

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Mar 11, 2021, 5:48:54 PMMar 11
to taigaio
Also, more information:

- It's possible to create a new user using admin panel, but it's not possible to edit.
- It's not possible to edit or create project (internal server error for both situations)
- Some entities don't have any problems (it's possible to see, edit and create tags for example, using admin panel).

Regards,

--
João

Yamila Moreno

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Mar 15, 2021, 1:40:23 PMMar 15
to João Mateus, taigaio
Hi João, I'm not able to reproduce the problem with the information we have.


I've Taiga installed on premise, not running in docker.

can you specify the documentation you followed?
 
After a server reboot, I've a strange behavior in the application. The users can login in the application but they can't see any projects. 

did you change anything before rebooting? why the reboot?
 
If I see the django admin panel, I can see created projects, users etc, but every time I try to edit a user, or edit a project, I receive a Internal Server Error message in browser.

before rebooting, did the users see their projects?
 
I can't find any logs for taiga, journalctl shows nothing more thank "boot". I also tried to run backend manually using gunicorn to see errors, but nothing to show also.

did you stop `taiga.service` and run taiga back with something like:

(taiga-back) taiga@taiga:~/taiga-back$ DJANGO_SETTINGS_MODULE=settings.config python manage.py runserver 0.0.0.0:8001

and this didn't show anything? did it work?
 
Can you help me trying to understand the error or even debug it? 

let's try with runserver and maybe something arises. Good luck!
 

Regards,

--
João

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Dre Nara

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Apr 21, 2021, 8:18:55 AMApr 21
to taigaio
Hi 
I have the same problem, is there a solution to this now known issue. 

Kind regards 
Dreka

João Mateus

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Apr 27, 2021, 5:07:30 PMApr 27
to taigaio
Hi all,

Solved it reinstalling the platform.

Regards,

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João

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