Getting Errors of Oompa Loompas all the time.

[dora...@gmail.com]

WGH

I have Installed taiga on my ubuntu 14.04 cloud. All technical details about this installation process looks fine. I think i didn't missed anything.

Nevertheless, almost every single simple action in the production is invovled with one of those too errors:

Oops, something happened...

Our Oompa Loompas are sad, your changes were not saved!

Oops, something happened...

Someone inside Taiga has changed this before and our Oompa Loompas cannot apply your changes. Please reload and apply your changes again (they will be lost).

Also, events doesn't seem to work, i can't see things being changed on time,

I'm available. Tell me what else information you need to help me solve this and i will supply.
It makes me and the team upset of using taiga =\.

Thanks in advance.

[Alejandro Alonso]

Hello!,

What installation process did you follow?, you can use one of the automated installation methods: http://taigaio.github.io/taiga-doc/dist/setup-alternatives.html#setup-taiga-scripts this way you can guarantee that you have a working taiga instance.

You could also check your logs folder (under the taiga system user) to see if there is something appearing when you do any actions.

Regards!,

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[dora...@gmail.com]

Hello Alejandro!

Thanks for your efforts,

I have tried one taiga-scripts but it didn't work, so i've setup with http://taigaio.github.io/taiga-doc/dist/setup-production.html.

the taigaevent.stderr.log is full of(actually, only with those):

Potentially unhandled rejection [178] Error: Handshake terminated by server: 403 (ACCESS-REFUSED) with message "ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile."
  at afterStartOk (/home/taiga/taiga-events/node_modules/amqplib/lib/connection.js:218:12)
  at /home/taiga/taiga-events/node_modules/amqplib/lib/connection.js:159:12
  at Socket.recv (/home/taiga/taiga-events/node_modules/amqplib/lib/connection.js:497:12)
  at Socket.g (events.js:180:16)
  at Socket.EventEmitter.emit (events.js:92:17)
  at emitReadable_ (_stream_readable.js:408:10)
  at emitReadable (_stream_readable.js:404:5)
  at readableAddChunk (_stream_readable.js:165:9)
  at Socket.Readable.push (_stream_readable.js:127:10)
  at TCP.onread (net.js:526:21)

and in gunicom.stderr.log:

ERROR:2016-04-01 06:57:39,100: Internal Server Error: /api/v1/userstories
Traceback (most recent call last):
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/handlers/base.py", line 132, in get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
  File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 105, in view
    return self.dispatch(request, *args, **kwargs)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view
    return view_func(*args, **kwargs)
  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 444, in dispatch
    response = self.handle_exception(exc)
  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 441, in dispatch
    response = handler(request, *args, **kwargs)
  File "/usr/lib/python3.4/contextlib.py", line 30, in inner
    return func(*args, **kwds)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/db/transaction.py", line 271, in __exit__
    connection.set_autocommit(True)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 58, in set_autocommit
    self.run_and_clear_commit_hooks()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 38, in run_and_clear_commit_hooks
    func()
  File "/home/taiga/taiga-back/taiga/events/signal_handlers.py", line 45, in <lambda>
    emit_event = lambda: events.emit_event_for_model(instance, sessionid=sesionid, type=type)
  File "/home/taiga/taiga-back/taiga/events/events.py", line 78, in emit_event_for_model
    data=data)
  File "/home/taiga/taiga-back/taiga/events/events.py", line 47, in emit_event
    channel=channel)
  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 51, in emit_event
    connection = _make_rabbitmq_connection(self.url)
  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 43, in _make_rabbitmq_connection
    password=password, virtual_host=vhost[1:])
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 180, in __init__
    (10, 30),  # tune
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/abstract_channel.py", line 67, in wait
    self.channel_id, allowed_methods)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 240, in _wait_method
    self.method_reader.read_method()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 189, in read_method
    raise m
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 107, in _next_method
    frame_type, channel, payload = read_frame()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 154, in read_frame
    frame_header = read(7, True)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 277, in _read
    s = recv(n - len(rbuf))
ConnectionResetError: [Errno 104] Connection reset by peer
ERROR:2016-04-01 06:57:59,844: Internal Server Error: /api/v1/userstories/183
Traceback (most recent call last):
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/handlers/base.py", line 132, in get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
  File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 105, in view
    return self.dispatch(request, *args, **kwargs)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view
    return view_func(*args, **kwargs)
  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 444, in dispatch
    response = self.handle_exception(exc)
  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 441, in dispatch
    response = handler(request, *args, **kwargs)
  File "/home/taiga/taiga-back/taiga/base/api/mixins.py", line 199, in partial_update
    return self.update(request, *args, **kwargs)
  File "/home/taiga/taiga-back/taiga/projects/userstories/api.py", line 112, in update
    return super().update(request, *args, **kwargs)
  File "/usr/lib/python3.4/contextlib.py", line 30, in inner
    return func(*args, **kwds)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/db/transaction.py", line 271, in __exit__
    connection.set_autocommit(True)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 58, in set_autocommit
    self.run_and_clear_commit_hooks()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 38, in run_and_clear_commit_hooks
    func()
  File "/home/taiga/taiga-back/taiga/events/signal_handlers.py", line 45, in <lambda>
    emit_event = lambda: events.emit_event_for_model(instance, sessionid=sesionid, type=type)
  File "/home/taiga/taiga-back/taiga/events/events.py", line 78, in emit_event_for_model
    data=data)
  File "/home/taiga/taiga-back/taiga/events/events.py", line 47, in emit_event
    channel=channel)
  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 51, in emit_event
    connection = _make_rabbitmq_connection(self.url)
  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 43, in _make_rabbitmq_connection
    password=password, virtual_host=vhost[1:])
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 180, in __init__
    (10, 30),  # tune
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/abstract_channel.py", line 67, in wait
    self.channel_id, allowed_methods)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 240, in _wait_method
    self.method_reader.read_method()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 189, in read_method
    raise m
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 107, in _next_method
    frame_type, channel, payload = read_frame()
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 154, in read_frame
    frame_header = read(7, True)
  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 277, in _read
    s = recv(n - len(rbuf))
ConnectionResetError: [Errno 104] Connection reset by peer

and

ERROR:2016-04-01 07:01:39,346: Internal Server Error: /api/v1/userstories/183

Traceback (most recent call last):

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/handlers/base.py", line 132, in get_response

    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 105, in view

    return self.dispatch(request, *args, **kwargs)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view

    return view_func(*args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 444, in dispatch

    response = self.handle_exception(exc)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 441, in dispatch

    response = handler(request, *args, **kwargs)

  File "/usr/lib/python3.4/contextlib.py", line 30, in inner

    return func(*args, **kwds)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/db/transaction.py", line 271, in __exit__

    connection.set_autocommit(True)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 58, in set_autocommit

    self.run_and_clear_commit_hooks()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 38, in run_and_clear_commit_hooks

    func()

  File "/home/taiga/taiga-back/taiga/events/signal_handlers.py", line 59, in <lambda>

    emit_event = lambda: events.emit_event_for_model(instance, sessionid=sesionid, type="delete")

  File "/home/taiga/taiga-back/taiga/events/events.py", line 78, in emit_event_for_model

    data=data)

  File "/home/taiga/taiga-back/taiga/events/events.py", line 47, in emit_event

    channel=channel)

  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 51, in emit_event

    connection = _make_rabbitmq_connection(self.url)

  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 43, in _make_rabbitmq_connection

    password=password, virtual_host=vhost[1:])

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 180, in __init__

    (10, 30),  # tune

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/abstract_channel.py", line 67, in wait

    self.channel_id, allowed_methods)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 240, in _wait_method

    self.method_reader.read_method()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 189, in read_method

    raise m

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 107, in _next_method

    frame_type, channel, payload = read_frame()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 154, in read_frame

    frame_header = read(7, True)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 277, in _read

    s = recv(n - len(rbuf))

ConnectionResetError: [Errno 104] Connection reset by peer

and

ERROR:2016-04-01 07:03:13,509: Internal Server Error: /api/v1/userstories/181

Traceback (most recent call last):

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/handlers/base.py", line 132, in get_response

    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 105, in view

    return self.dispatch(request, *args, **kwargs)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view

    return view_func(*args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 444, in dispatch

    response = self.handle_exception(exc)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 441, in dispatch

    response = handler(request, *args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/mixins.py", line 199, in partial_update

    return self.update(request, *args, **kwargs)

  File "/home/taiga/taiga-back/taiga/projects/userstories/api.py", line 112, in update

    return super().update(request, *args, **kwargs)

  File "/usr/lib/python3.4/contextlib.py", line 30, in inner

    return func(*args, **kwds)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/db/transaction.py", line 271, in __exit__

    connection.set_autocommit(True)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 58, in set_autocommit

    self.run_and_clear_commit_hooks()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/transaction_hooks/mixin.py", line 38, in run_and_clear_commit_hooks

    func()

  File "/home/taiga/taiga-back/taiga/events/signal_handlers.py", line 45, in <lambda>

    emit_event = lambda: events.emit_event_for_model(instance, sessionid=sesionid, type=type)

  File "/home/taiga/taiga-back/taiga/events/events.py", line 78, in emit_event_for_model

    data=data)

  File "/home/taiga/taiga-back/taiga/events/events.py", line 47, in emit_event

    channel=channel)

  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 51, in emit_event

    connection = _make_rabbitmq_connection(self.url)

  File "/home/taiga/taiga-back/taiga/events/backends/rabbitmq.py", line 43, in _make_rabbitmq_connection

    password=password, virtual_host=vhost[1:])

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 180, in __init__

    (10, 30),  # tune

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/abstract_channel.py", line 67, in wait

    self.channel_id, allowed_methods)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/connection.py", line 240, in _wait_method

    self.method_reader.read_method()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 189, in read_method

    raise m

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/method_framing.py", line 107, in _next_method

    frame_type, channel, payload = read_frame()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 154, in read_frame

    frame_header = read(7, True)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/amqp/transport.py", line 277, in _read

    s = recv(n - len(rbuf))

ConnectionResetError: [Errno 104] Connection reset by peer

are most common.

if i would like to reinstall(i hope it won't be needed), how can i make sure to keep the data?

Thanks,

Dorad

בתאריך יום שישי, 1 באפריל 2016 בשעה 09:09:34 UTC+3, מאת Alejandro Alonso:

[Alejandro Alonso]

With that logs it seems that Taiga is trying to work in asynchronous mode but the celery/rabbitmq connection isn't working properly, you could check that part of the installation/configuration.

If you would like to reinstall keeping the data you could generate a dump of the taiga database and the restore it in the new instance.

Regards!,

[dora...@gmail.com]

Hi,

I will "dig" a little more to check what you said.

Also, i made a dump file just in case.

Thanks,

Dorad

בתאריך יום שישי, 1 באפריל 2016 בשעה 10:17:59 UTC+3, מאת Alejandro Alonso:

[Alejandro Alonso]

You are welcome Dorad, let us know if you need any more help.

Regards!,

--

Please help us keep the Taiga.io Community open and inclusive, follow our Code of Conduct:
https://github.com/taigaio/code-of-conduct/blob/master/CODE_OF_CONDUCT.md
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[DORAD SOFT]

Thanks Alejandro.

I Couldn't fix it. Reinstalling.

By the way, during the running of taiga-scripts, there are some messages like:

touch: cannot touch â/home/taiga/.setup/circusâ: No such file or directory

I have noticed similar message for taiga-front/dist/conf... too.

Dorad

[Alejandro Alonso]

Hello Dorad,

Did you install in a clean ubuntu 14.04 environment?, excluding those messages, did the installation finish ok?, could you access your taiga instance?.

Regards,

[DORAD SOFT]

Just now reinstall one more time and it's somehow better,

I am checking and will let you know.

Thanks for your availability.

[Alejandro Alonso]

You are welcome Dorad!

[DORAD SOFT]

I gave up events for now. Everything else is working just fine. Have a nice weekend.

[Alejandro Alonso]

Great!, :)

[biswab...@dhruva.com]

Hi,

We have our own taiga server.

we are facing  below error while changing KANBAN state sometime.

Oops, something happened...

Someone inside Taiga has changed this before and our Oompa Loompas cannot apply your changes. Please reload and apply your changes again (they will be lost).

And while uploading multiple image sometime it's throwing below error.

Oops, something happened...

We have not able to upload some image.

Can you please help on this. How can i solve and why i am getting this error.

Thanks,

Biswa

[Jesús Espino]

Hi,

This happens when you try to modify things?

This is normally related to a bad email configuration in taiga-back.

Can you verify it?

Anyway, when you receive this kind of error, is because the Taiga API is returning a 500 error, so, you can take a look in the taiga-back logs, and in the web developer tools (network tab) to see what is going on.

Regards.

--

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[Biswabhusan Panigrahi]

Hello,

Thanks for your reply.

I am giving little more information about the problem which one i am facing.

1 - My taiga is working fine but sometime i am getting error while working in project KNBAN section. 

2 - While uploading multiple image, some images are not uploading and it's giving some error.

 

Can you please give me some idea and where i need to check taiga back log file.

Installed on ubuntu 16.2, can you please tell me the taiga back log file location then i can check log files.

If you need more details please ask me.

Regards,

Biswa

[Biswabhusan Panigrahi]

Hello,

I need your help, can you please update on this.

Regards,

Biswa

[Jesús Espino]

Sorry, the delay.

Your logs depends on your configuration (taiga-back/settings/local.py), probably the easiest way is to see the server response (with the DEBUG mode enabled) in chrome developer tools (network tab).

If you set DEBUG=True in taiga-back/settings/local.py, then go to the browser, press F12, go to the network tab, then make the action that generate the errror, go to the requests that returns in red, and see the "preview" tab. You will see an error (If you can copy and paste it in an email directly to sup...@taiga.io we can try to help). Don't copy and paste it here, because it is a public list and the error message can have sensible information.

Regards.