Issues with older version of Taigia

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Sean McCrory

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Sep 10, 2020, 9:47:26 AM9/10/20
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Hello, 

I am hoping the community can help me out with an issue I am having. We have a very old installation of Taiga that isn't working properly, but we need to pull some info from it. If I navigate to the webpage (taigaserver:8800/discover) I just get a webpage stating "Something happened and our Oompa Loompas are working on it."

/home/taiga/logs/nginx.access.log shows the page being accessed, the nginx.error.log doesn't show any errors. Postgres is working properly, Nginx service has been restarted. there is nothing in journalctl -u taiga. 

The OS is Oracle Linux 7.3 and the Taiga version is ## 3.0.0 Stellaria Borealis (2016-10-02)

Any help on trying to get this working would be greatly appreciated. 

Keith John Hutchison - Ceiteach Seán Mac Úistin

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Nov 1, 2020, 12:15:16 AM11/1/20
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Have you tried getting the data straight out of postgres?

Sean McCrory

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Nov 1, 2020, 11:41:40 AM11/1/20
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  I've been thinking of doing that but our instance of Postgres is also used for a couple of different applications hosted on the same server. So I would need to find the tables associated with Taigia. I was thinking of pulling the data, importing into a fresh install of taiga, and going from there. You wouldn't happen to know what the tables are, would you?

Keith John Hutchison - Ceiteach Seán Mac Úistin

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Nov 1, 2020, 3:34:25 PM11/1/20
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All the mappings for the tables are defined in the taiga-back django project.
You might be able to fire up a django session and poke around to find the tables you want.

Alternatively ... backing up the database as SQL and restoring into a version of recent version of postgres will give you the opportunity to use https://hasura.io to explore the data using a graphql interface export the what you're looking for.

What data are you looking to export Séan?

Sean McCrory

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Nov 2, 2020, 10:18:21 AM11/2/20
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Our CS and Dev teams have some notes from tickets they need to access, so they would need access to the tickets and notes. Ill look into the options you suggested and see where that gets me. Thank you for your help Keith!
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