SMTP Authentication Error

[Juan Pa Ortiz]

Hi friends, I've got this error in my stderr.log:

smtplib.SMTPAuthenticationError: (535, b'5.7.8 Error: authentication failed: authentication failure')

ERROR:2016-05-03 16:57:25,164: Internal Server Error: /api/v1/tasks/186

Traceback (most recent call last):

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/handlers/base.py", line 132, in get_response

    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/viewsets.py", line 105, in view

    return self.dispatch(request, *args, **kwargs)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/views/decorators/csrf.py", line 58, in wrapped_view

    return view_func(*args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 444, in dispatch

    response = self.handle_exception(exc)

  File "/home/taiga/taiga-back/taiga/base/api/views.py", line 441, in dispatch

    response = handler(request, *args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/mixins.py", line 199, in partial_update

    return self.update(request, *args, **kwargs)

  File "/home/taiga/taiga-back/taiga/projects/tasks/api.py", line 87, in update

    return super().update(request, *args, **kwargs)

  File "/usr/lib/python3.4/contextlib.py", line 30, in inner

    return func(*args, **kwds)

  File "/home/taiga/taiga-back/taiga/base/decorators.py", line 60, in decorator

    return func(self, *args, **kwargs)

  File "/home/taiga/taiga-back/taiga/base/api/mixins.py", line 194, in update

    self.post_save(self.object, created=False)

  File "/home/taiga/taiga-back/taiga/projects/occ/mixins.py", line 84, in post_save

    super().post_save(obj, created)

  File "/home/taiga/taiga-back/taiga/projects/history/mixins.py", line 74, in post_save

    super().post_save(obj, created=created)

  File "/home/taiga/taiga-back/taiga/projects/notifications/mixins.py", line 106, in post_save

    self.send_notifications(obj)

  File "/home/taiga/taiga-back/taiga/projects/notifications/mixins.py", line 103, in send_notifications

    services.send_notifications(obj, history=history)

  File "/usr/lib/python3.4/contextlib.py", line 30, in inner

    return func(*args, **kwds)

  File "/home/taiga/taiga-back/taiga/projects/notifications/services.py", line 236, in send_notifications

    send_sync_notifications(notification.id)

  File "/usr/lib/python3.4/contextlib.py", line 30, in inner

    return func(*args, **kwds)

  File "/home/taiga/taiga-back/taiga/projects/notifications/services.py", line 293, in send_sync_notifications

    email.send(user.email, context, headers=headers)

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/djmail/template_mail.py", line 125, in send

    return email.send()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/mail/message.py", line 303, in send

    return self.get_connection(fail_silently).send_messages([self])

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/mail/backends/smtp.py", line 100, in send_messages

    new_conn_created = self.open()

  File "/home/taiga/.virtualenvs/taiga/lib/python3.4/site-packages/django/core/mail/backends/smtp.py", line 67, in open

    self.connection.login(self.username, self.password)

  File "/usr/lib/python3.4/smtplib.py", line 652, in login

    raise SMTPAuthenticationError(code, resp)

smtplib.SMTPAuthenticationError: (535, b'5.7.8 Error: authentication failed: authentication failure')

Apparently an error in the configuration of the mail server, but I could not find the.

any ideas?

Thank you very much

[David Barragán]

Hi Juan, check taiga-back/settings/local.py to find it

Regards.

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David Barragán Merino   Engineer david.b...@kaleidos.net  | Tel: (+34) 913562995 www.kaleidos.net/FFF8E7

[David Barragán]

The error say authentication failed, so it can be because:

 - incorrect user or password

 - your server doesn't use TLS (try to play with EMAIL_USE_TLS = False) or use SSL (try to play with EMAIL_USE_SSL = True) you can find more info about this in https://docs.djangoproject.com/en/1.9/ref/settings/#email-use-tls and https://docs.djangoproject.com/en/1.9/ref/settings/#email-use-ssl

Regards

On Tue, May 3, 2016 at 9:29 PM, Juan Pa Ortiz <juanpab...@gmail.com> wrote:

Hi david, thank you for your support:

This is my local.py file, I verified and I dont´ know where could be the error: (Recently other partners made an update to the mail server for security reasons the password was updated but still got the same error)

from .common import *

MEDIA_URL = "http://172.17.1.191/media/"

STATIC_URL = "http://172.17.1.191/static/"

ADMIN_MEDIA_PREFIX = "http://172.17.1.191/static/admin/"

SITES["front"]["scheme"] = "http"

SITES["front"]["domain"] = "taiga.datacenter.com.co"

SECRET_KEY = "theveryultratopsecretkey"

DEBUG = False

TEMPLATE_DEBUG = False

PUBLIC_REGISTER_ENABLED = True

#DEFAULT_FROM_EMAIL = "no-r...@example.com"

DEFAULT_FROM_EMAIL = "ta...@datacenter.com.co"

SERVER_EMAIL = DEFAULT_FROM_EMAIL

# Uncomment and populate with proper connection parameters

# for enable email sending. EMAIL_HOST_USER should end by @domain.tld

EMAIL_BACKEND = "django.core.mail.backends.smtp.EmailBackend"

EMAIL_USE_TLS = True

EMAIL_HOST = "172.17.1.6"

EMAIL_HOST_USER = "ta...@datacenter.com.co"

EMAIL_HOST_PASSWORD = "*.D4t4.*"

EMAIL_PORT = 25

# Uncomment and populate with proper connection parameters

# for enable github login/singin.

#GITHUB_API_CLIENT_ID = "yourgithubclientid"

#GITHUB_API_CLIENT_SECRET = "yourgithubclientsecret"

from .celery import *

BROKER_URL = 'amqp://guest:gu...@172.17.1.191:5672//'

CELERY_RESULT_BACKEND = 'redis://172.17.1.191:6379/0'

CELERY_ENABLED = True

EVENTS_PUSH_BACKEND = "taiga.events.backends.rabbitmq.EventsPushBackend"

EVENTS_PUSH_BACKEND_OPTIONS = {"url": "amqp://taiga:PASS...@172.17.1.191:5672/taiga"}

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[Juan Pa Ortiz]

Hi david, thank you for the support

I checked the local.py file but don´t find any errors, I checked the email and password and looks correctly.

But recently we had an upgrade to the email server, then we change the password but still got the error

El martes, 3 de mayo de 2016, 12:30:13 (UTC-5), David Barragán escribió:

[Juan Pa Ortiz]

Hi david thank you so much, just reload the server and it´s work 

The TLS was desactivated

Regards ! 

El martes, 3 de mayo de 2016, 14:45:24 (UTC-5), David Barragán escribió:

The error say authentication failed, so it can be because:

 - incorrect user or password

 - your server doesn't use TLS (try to play with EMAIL_USE_TLS = False) or use SSL (try to play with EMAIL_USE_SSL = True) you can find more info about this in https://docs.djangoproject.com/en/1.9/ref/settings/#email-use-tls and https://docs.djangoproject.com/en/1.9/ref/settings/#email-use-ssl

Regards

On Tue, May 3, 2016 at 9:29 PM, Juan Pa Ortiz <juanpab...@gmail.com> wrote:

Hi david, thank you for your support:

This is my local.py file, I verified and I dont´ know where could be the error: (Recently other partners made an update to the mail server for security reasons the password was updated but still got the same error)

[David Barragán]

Cool!! 

you are welcome.

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