How To Activate Anydesk License Key

[Henrietta Naughton]

NoteOnly outgoing clients that initiate connections to other AnyDesk clients for commercial use need to be registered to an AnyDesk license. Incoming AnyDesk clients that only accept and reject connections do not need to be registered to a license key. See Licensing and Professional vs. Personal for more information.

The web interface in the my.anydesk.com customer portal allows the user to manage the license and registered clients.

Professional and Power license users also have access to the session history as well as our powerful custom client generator which allows them to create a modified AnyDesk client for their specific purposes.

More information can be found on our my.anydesk.com article.

Provides the interface to integrate AnyDesk with CRM or ERP systems.

The dominant use case is to automate the internal billing process via session data.

Most functions with regards to client and session management on my.anydesk.com are also available with our REST-API.

When making an image containing AnyDesk, please be sure that the AnyDesk configuration files have been deleted. If this step is skipped, every single device that uses that image will have the same AnyDesk-ID which can lead to connection and security issues. For more information, please see Cloned Operating Systems.

Note:

While we offer MSI and PKG installer packages in the custom client generator, AnyDesk cannot support the deployment of these packages with third-party device management tools. Please contact the vendors of these third-party services for instructions on how to deploy third-party packages.

Hi

Has anyone managed to set unattended access to Anydesk? I try, but it just prompts for a password but doesn't activate the option.

I would like to run a headless setup and nobody is present to give me access via Anydesk.

Thanks

Peter

Your main stumbling block may be getting permissions correct at both ends. Also, although not strictly necessary, it's recommended to have AnyDesk installed and running on the headless machine, too, since it makes token generation/acceptance much simpler.

Hi

I Have it running on the headless machine and was wanting to authorise unattended access. The tick box won't allow itself to be ticked, and just requests a password, but it remains unticked. Anydesk is also prompting to say that a more up to date version is available but unsure how to install it.

I am using AnyDesk to mirror a Windows 7 laptop screen onto an Android Tablet. Until recently, everything was fine, but one day, and every time since, I connected as usual but could only see a black screen. I can still see the AnyDesk Settings button, but no laptop picture.

I've found this problem recently. I'm using Windows 10 on a HP Laptop with additional HDMI screen (the problem happend with or without the external screen).After a Windows update the problem appeared, so I imagined the problem could be a corrupt configuration related with the screen or something.I'm using the default HP Energy Plan (Recommended for HP), and fortunately I had another customized Energy plan with some parameters changed, and after changing it it worked fine.Let me explain what is the parameter responsible of the black screen issue.

It's happening when an RDP session is minimized or you're signed out. To make anydesk available as a service you need to install it rather than running as exe. When you run it you'll be seeing an option "Install Anydesk"

I had this issue in a Chromebook, and turning off Night light under settings > Device > Displays resolved my issue. I knew it was a problem with chromebook because I could otherwise connect to anydesk from another client computer and also from my mobile. So watch out for color correction feature on different client machines!

At least, it is my case.. :) another solution is using connecting by user account, then you put the user and password and you are in. I think it is also the case if more than one user is logged in the machine. Anythesk then doesn't know which desktop to connect.

I'm currently developing a small application and this week I try to installed it on a remote tablet (by using AnyDesk). So I build an apk send it by email (drive) and on transfernow. The problem is that when I download the apk file I have not the same layout that I would normally have. Some listView, TextView are missing and the Text button became black.

So like I said I try to send the apk file by using the google drive, transfernow. I also try to do the same manipulation for install the apk file on my tablet at home using also anydesk and it works (I have the good layout on my tablet). So I don't understand why on the remote one the layout is not correct.For your information I don't known if everything was necessary but :

Sorry for misunderstanding your post.

The provided rules will block anydesk since the rules will probably block the TCP 3-way handshake before even any content will be exchanged (that your pass rule rely on to be activated).

I write to you perhaps with a rather strange question/remark.

This is because I have a handicap (muscular disease) which makes me almost completely paralyzed and thus unable to use a touchscreen. So I actually use the free version of Teamviewer in order to be able to use; my smartphone from my laptop pc.

Recently there must have been an update because since yesterday the remote control started behaving strangely. Today however, I had to consent on my smartphone to new terms and conditions, and the connection was normalized. But now several apps stopped working properly in remote control, they are actually opened on my smartphone but on my laptop I just see a black screen. It is only with banking or payment apps that I get this, so I suppose it's some sort of security update that prevents the remote usage of this kind of apps. Is this indeed the case?

Whatever the cause, for me this is a problem as I really want to use these apps and I am not able to use a touchscreen and operate my smartphone directly. I know there is allways a small security risk, but for me it is perhaps more important that I'm able to use these apps.

So my question is if it is possible to circumvent this new blockage in a way and keep using all sorts of apps in remote control?

So I've eventually decided to sell my Samsung smartphone second hand and buy a Oneplus 7t instead. It has no such extra security layer and Teamviewer works on it with a custom add-on for Oneplus. I know it's not the cheapest solution, but I'm glad to say that at least everything works perfectly now.

But when I re-installed the host-app, I got a po-up that I had to activate Samsung Knox if I wanted to use the remote control function. I tried once not pressing on 'activate', but then I just completely couldn't connect. When I first started using Teamviewer I certainly didn't get such a pop-up, so I suppose it has indeed to do with Samsung Knox. I'm quite sure, because I now also tried connecting with my sister's smartphone (not a Samsung) and I didn't have any issue there to access apps.

I've been having a real head-scratcher of an issue and can't think of anything else. I'm relatively new to telephony and these systems, but recently we migrated to Zoom phone from Avaya. In our environment we have a few analog lines for a paging system, I believe the model is a Bogen PCM2000. How it worked was the line was assigned an extension. On any desk phone, you would call the extension, it would give a confirmation beep prompting to select your zone (00 for all, 01 for first floor, 02 for second floor, etc). We have 3 zones. You would dial 00 and then the paging system would play an announcement tone and then let you make your announcement.

Since moving to Zoom, instead of using the analog line back to our MDF, we are using a Poly ATA 402 that is directly connected to our network switch, and an RJ-11 line coming from the ATA plugging into our paging system. According to other documentation I've seen, I believe the configuration is set up correctly, with the RJ-11 going into the station port on the Bogen, switch set to CC/LS instead of VX/GS, and the other switch set to station and not trunk. In this configuration I am able to dial the extension with a desk phone I also have connected to our network switch and get the confirmation beep to select a zone.

The issue I'm having is when I dial 00, nothing happens, almost like it doesn't register. I've tried different speeds, I've tried waiting different times to do it, doesn't work. If I keep pressing 0s, it will eventually register and activate the page, but it is wildly inconsistent. Sometimes if I dial 0000, it will activate, sometimes its 000000, sometimes if I do 00, then wait 5 seconds, then press 00 again, it'll work, etc. For the life of me I cannot figure out why it's doing this. A zoom rep talked previously about DTMF issues, which I believe. He sent me a provision template to bind to the ATA from Zoom as well as a template to bind to the Yealink phone, mostly looking like it's identifying a minimum dtmf length and gap. However, these did not remedy the issue and it is still wildly inconsistent.

If I plug the old Avaya analog line back into the paging system and call the number associated with it, it works as intended. It's only when hooked up to the ATA that I have this issue. The Poly is attached to an extension within zoom just called "building A paging". I feel like the issue lies with the ATA, but I'm not sure if there's something I'm missing on the zoom end that might be affecting it. Anyone else experienced a weird situation like this? Thanks for any info provided.

Please see attached bogen model pcmtim telephone interface module for bogen pcm2000 zone paging system manual. Please confirm this is the unit you are plugging the rj11 cord from the poly ata 402 rj 11 port.

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