I go to this address -en/drivers/sel... and get driver and install it according but this message reapet Also i go to device manager and unistall USB Root Hub & ... go step by step but it is not useful i know the cable is good and the printer is recently procurement but I think problem is from printer now what can I do ?
It sounds like a failure on the printer. Due to the prices of printers, and since it is of recent procurement, I would either exchange it at the place of purchase, or call HP support and have the printer repaired under warranty.
Hi zintum, I hope you will see this reply. I think I had the same problem as you with my HP laserjet printer due to a windows update. I did the same steps you took and re-installed the driver update and tried different computers and cables to run the printer but always get "usb device not recognized". The windows 10 update came thru wi-fi to my win 7 desktop while the printer was connected to it and it quit working right in the middle of a print job, so I'm sure it has to do with the Windows update that they would not allow to be "uninstalled". I tried everything to roll back to pre-update but could not. I found this info that seems to confirm my "theory". I have not tried it yet. -is...
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