Serato Glitches Mac

[Taneka Tarring]

hijust bought a hercules impulse 500 but when i plug into pc windows 10 it say download drivers which i have done many times now. the install tab is still there and controller is not working.tried on 2.6 and 2.2.2 serato and also tried on another laptop.driving me crazy and thinking of returning it,never had problems like this please help.

1) Did you test in Djuced and Serato DJ Lite?

Then what is the result in Djuced and in Serato DJ Lite?

In Djuced, test with Settings > Audio > Audio device = "DJControl Inpulse 500 ASIO (ASIO)", as Serato DJ Lite & Pro use this ASIO device (not the WASAPI audio device).

DJControl Inpulse 500 comes with Serato DJ Lite, it does not unlock Serato DJ Pro unless you have a Serato DJ Pro upgrade license (if your Serato DJ Pro licence comes from another hardware unlocking Serato DJ Pro, this Serato DJ Pro licence is not activated when the Serato DJ Pro hardware is not connected). If you have a serato DJ Pro upgrade licence, make sure you activated this licence on this computer (in your Serato user profile, on Serato website).

2) Did you try the basic 2-reboot process?- Uninstall the drivers of the hardware, the DJ controller- Uninstall the Serato app which does not detection the hardware drivers - Reboot the computer (full reboot, not restart a session)- Install the hardware and its drivers (the DJ controller)- Test in another app if the harware device is well detected and its drivers work = play music on the ASIO device- Reboot the computer(full reboot, not restart a session)- Install the application, here Serato DJ Pro, and check if it can connect to the audio/MIDI hardware and its driver.

3) Which version of Hercules DJ driver did you install?

You should see the Hercules control panel (black round icon with an open white cercle) in Windows notification area?

Can you click on it, and then does it call DJControl Inpulse 500 panel?

If yes, when you click on the About tab, please precise

- DJ controller pdriver package (here 1-HDJS-2022)

- the firmware (here 1.66, top 1.39)

- the driver (here 5.8.7.0) ?

If you click on the speaker icon on bottom left of the About tab, do you hear sound in speakers and headphones while the icon becomes green?

4) Have you an uncommon ASIO driver or a virtual ASIO device on your computer?

I do not mean ASIO4All, which is a full ASIO layer, or the Asio drivers a music oriented device, but for example

- Realtek ASIO (it is recommended to uninstall Realtek ASIO driver to use a real ASIO device on a computer)

- ASIO4Vestax (this layer, while it looks like ASIO4All, is not good as it block other ASIO devices).

PS: Please read the Software forum posting rules, following them helps a lot to solve a technical issue.

It tells you which tech information needed to address any technical issue:

So Serato has released Serato Scratch Live (SSL) 2.4.4, a maintenance upgrade to fix some bugs and glitches. Serato Scratch Live is for digital vinyl users of course, as opposed to Serato DJ which is for controller users, but what caught my attention is that in the publicity material, Serato is showing the software with the waveforms horizontally, not vertically.

Do you agree that Serato is planning on merging its two software titles into one? Have you noticed the DJ industry slowing down and rationalising behind certain products this year? What do you think the next 12 months will bring for the big digital brands? Please share your thoughts in the comments.

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Fixed this now. Apparently the Elite has a utility menu that is accessible via holding down some buttons and tuning the mixer on. Had to then set the recording output as USB. Odd that this wasnt the default but good job it's sorted as I was about to launch the fucking thing at the wife.

I dont use serato, im on traktor. but i can imagine that they are similar. does it still play distorted if you are in internal mode? It could be your computer. my traktor used to glitch intermittently. i ended up optimizing my laptop for music production. that helped but it still glitched. in the end it was a Dell bloatware that was causing the glitch. I have a Dell laptop. after i removed that program everything has been fine.

I actually sorted the sound issue but I'm now having problems trying to record from Serato (via the Reloop Elite) into my DAW (Acid Pro). The only way I can find to do this by setting Serato to play out through the laptops internal speakers but when it does this there is a slight delay between that and the sound playing from the speakers connected to the mixer.

Given that I guess everything is flowing back and forth using the soundcard in your Reloop Elite and USB, it should be a matter of choosing the Elite soundcard output that corresponds to or mirrors your master output.

The only thing that can get wonky, depending on the soundcard, is whether it's happy running / sharing the soundcard outputs between different pieces of software at the same time. I think this is a problem that perhaps doesn't exist as much as it used to.

The one thing that fucked me over with Serato, which I was kicking myself over when I figured it out - there was a mismatch between the default sample rate for different applications. Something like 48Khz for standard Windows audio, 44.1Khz for something else. Hence it kept getting upset and locking the outputs. I can't for the life of me remember where all these settings were, with Windows 10 being particularly annoying in its menus, but once I'd stuck them all at the same value everything was good.

However, if I put a beat into Ableton on one track and then try to record some cuts via Serato over the top in a separate track, Ableton records both the beat and the cuts in that new track, rather than just the cuts.

Similarly, I tried to set up the inputs in ABleton so that decks 1 and 2 record in separate tracks/channels but they seem to be both assigned to 5/6 which is the same channel in Ableton so they dont record separately.

Ableton is sending audio out (your beat) basically into your mixer via USB (because it's also your soundcard). Presumably you can choose the audio output from Ableton to go into a channel of your mixer. So you can get your beat playing on channel 1 or 2 on your mixer from Ableton.

Serato is taking in a timecode signal and then spitting out your scratching on the other mixer channel. So all things being well you have a beat playing from Ableton on 1 channel and your turntable movement coming from Serato on the other.

The thing then is that your crossfader / linefader movement is used by your mixer to change the volume of the audio coming from Serato and Ableton. Now most of the time people just accept this / don't think too hard about it. But it's important in terms of audio routing. All the positions of your crossfaders / linefaders are used to provide a master output "mix" of your mixer channels (which gets sent to your speakers, and usually a "record out" too - note this is shorthand for recording, not a vinyl record!). This is called a "Post-Fader" mix - i.e. it incorporates the positions of your faders so it is "post" (as opposed to a pre-fader mix which wouldn't). This master output or record output mix is a stereo channel pair. The problem with this is it means your beat and scratching are now mixed together. You can send this into Ableton but it's not particularly helpful in a multi-track sense, as you can't then independently modify the scratching after you have recorded it. You want the scratching "acapella" in its own channel. I know you know this, but I'm going a long-winded slightly patronising route to make it 100% clear.

So I think you need to set up your recording channel in Ableton to reflect one of your other output pairs - and then make sure you modify this via your mixer setup utility to send the Post-Fader Deck that you use for scratching (i.e. either channel 1 or 2).

The manual isn't amazingly clear but I hope this is what it means - the fact it has Post Fader options looks like you should be able to get it working. This should mean that only your scratching is recorded, but you can still hear the beat audio from Ableton on the other channel.

The only thing you might need to do is "mute" the scratching recording channel in Ableton depending on how you are doing the routing - though it should be bloody obvious as you'll get loads of feedback if it's setup wrong (I think).

Mate. What a helpful post, very good of you to take the time to post all that. I will have a look at everything later today and see if I can get things sorted. Thanks again for that, much appreciated.

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