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On 15 Apr 2015, at 19:00, Paul Uithol <paul....@gmail.com> wrote:Hi Mark & all,
Well, yeah. The non-technical/user aspects of this projects seem to be it's greatest risk to me. For the feedback loop to be actually closed, I guess there should also be transparency on how specific defects are resolved, as well as statistics on general numbers? Full transparency may (or may not) be a bridge too far, but at the very least the person actually reporting the malfunction should receive updates I guess. In technical terms though, to me that sounds an awful lot like some sort of a ticketing system, allowing triaging, querying on MTBF, speed of resolution, etc..
By the way, with regards to actual UI workings operation, I understand lower-tech versions are somewhat of a priority? I haven't checked out the phonegap/cordova app yet, but for those apps it shouldn't be too hard to give a choice between the nearest water points, based on available positioning information (cellId, gps, etc)?
Anyway, should be interesting to see how we can tie this in to our current efforts! As I said, I'll be in SA next week though - the week after that (from Tuesday the 28th on) would be fine with me for a call.
cheers,
Paul
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Dear all,
My name is Cécile Remy, I’m a French PhD student working with the French Mapping Agency, studying production and actuals uses of Volunteered Geographical Information – i.e. Geographical information produced by ordinary citizens – in the water and sanitation in Eastern African cities. I’m presently working in Dar es Salaam, where I’m also involved in the Dar Ramani Huria Project with Mark Iliffe and Paul Uithol as an “invited research”.
1/ I’m currently looking for updated information about the present deployment of Taarifa in Tanzania/Kenya : I understood a pilot field deployment has been conducted in the Mafinga District in May-June 2014, with COWSOs sending SMS reports about water point functionality. Was it only deployed in rural areas (villages) or also in urban? Were ordinary citizen able to send reports, or only COWSOs? Any other deployment experience since the “gamification exercise” in Mafinga? Any deployment planned in urban areas?
2/ I would also be interested by an update on the state of progress of the Maarifa project you are carring out with the SEMA team (I met Yola Georgiadou in Dar a few days ago).
I would certainly be easier to discuss these different questions on skype, but my internet connection is quite [very] unpredictable here =/
Many thanks in advance for your time, and I which you a good weekend,
Best regards,
Cécile
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Dear all,
My name is Cécile Remy, I’m a French PhD student working with the French Mapping Agency, studying production and actuals uses of Volunteered Geographical Information – i.e. Geographical information produced by ordinary citizens – in the water and sanitation in Eastern African cities. I’m presently working in Dar es Salaam, where I’m also involved in the Dar Ramani Huria Project with Mark Iliffe and Paul Uithol as an “invited research”.
1/ I’m currently looking for updated information about the present deployment of Taarifa in Tanzania/Kenya : I understood a pilot field deployment has been conducted in the Mafinga District in May-June 2014, with COWSOs sending SMS reports about water point functionality. Was it only deployed in rural areas (villages) or also in urban? Were ordinary citizen able to send reports, or only COWSOs? Any other deployment experience since the “gamification exercise” in Mafinga? Any deployment planned in urban areas?
2/ I would also be interested by an update on the state of progress of the Maarifa project you are carring out with the SEMA team (I met Yola Georgiadou in Dar a few days ago).
I would certainly be easier to discuss these different questions on skype, but my internet connection is quite [very] unpredictable here =/
Many thanks in advance for your time, and I which you a good weekend,
Best regards,
Cécile
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Hello Cécile,
I am working on the new project with Taarifa in Tanzania. This is a little different because it isn't Taarifa per se, but a fork which is combined with another application called SEMA which was developed by the university of dar es salaam and the university of twente. This new combined fork is called Maarifa.
We are using SEMA's USSD functionality instead of simple SMS. This allows for a two minute session with question and response to give us more information with each report. We are using DHS2 as the database repository for the information that comes in, and then we use Taarifa to present a dashboard with graphs, reports, and eventually a full problem and change ticketing app for the browser.
Our first pilot for this combined project is in Bunda district where we have assigned reporters who will be checking on water points on a monthly schedule. We are using assigned reporters in this case because all previous pilots with public reporting have shown that almost no one reports problems because they don't believe that anything will come of it. We are working on a strategy of proving the value of reporting and then inviting the public to take part as confidence in the system grows. In the meantime, anyone who wants to take part is invited to become one of the designated reporters.
I will be in Dar next Wednesday night and will stay in Tanzania for two and a half months. I would be happy to meet with you in person to go into greater detail about the project.
You can email me directly at li...@gwob.org.
Regards,
Lisha