Facebook Code 5 Digit

[Emigdio Binet]

Asthe title suggests the security check has been sending a 5 digit code to my phone instead of a 6 digit one, which is not accepted. This has rendered my account unable to log in so I can't contact Facebook. Its been like this for months, I was hoping they would fix it but if no-one can tell them about it then they probably don't even know.

Without logging in I can't post in the help section or even send a message about the fault. Creating a fake profile doesn't work either as they close it down the moment I speak of another account. There is no way to pass the security check as even if I prove my identity by changing the password the same screen comes up straight after, also it does this on my phone, tablet and laptop so its not a devise problem.

The problem may be in your phone smart SMS services. Many a time I need to look into the original text of SMS to get the code as my android SMS shows me a card type Message which looks fine but may show wrong code.

The only way I found to bypass the security check was to deliberately disable the account by answering the security check incorrectly (repeatedly). Once the account is disabled you can request it be reopened by sending a photo of your ID. The account has to be disabled before you can do this using the link in the help section

It's now close to a month since I was prompted to log in to my Facebook account again on my son's Oculus Quest 2 which he got for his birthday shortly before that. In that process, a 6-digit code is required and supposed to be sent to the account email. The code doesn't arrive. I've checked thoroughly in spam etc.

After about a week of back and forth with Meta support, trying to change the account email address and claiming to turn off the 6-digit code requirement, they simply stopped replying to my emails without the issue being resolved. Their last reply blamed longer response times on a high volume of support tickets. This is over two weeks ago.

My son is sad he can't use his birthday present and my frustration with Meta is growing day by day. The lack of a simple confirmation code leaves us with a useless product and feeling totally helpless.

Hope someone might have a solution for us.

Thanks!

Hello there, mattematissen! We see you're having trouble setting up the Quest 2 and haven't received a 6-digit code in over a month, which isn't good. We will not keep you waiting another day to resolve this issue; there is no reason you should have waited this long. So let's get you and your son taken care of right away.

To better assist you, could you please PM us so that we can look into this further. Please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

having this same problem. it also takes me minutes to type in my (secure, password manager generated) password. need to add some way to copy and paste or login via app or web so i don't have to reset my password to something insecure.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Retrieving a Facebook account is a relatively simple process that involves the use of a code that is sent to your email or phone number to help confirm that you own the account. However, there are cases of Facebook not sending the code due to several reasons. Here is a simple way to fix the issue of Facebook not sending code to email.

Resolving the Facebook code generator not sending SMS is quite an easy process. All you have to do is to turn on Facebook text in your Facebook settings. When that is done, the Facebook code generator not sending SMS will be resolved. Here is how to set up Facebook text:

Facebook typically sends a 6 digit code either to the phone number linked to your Facebook account or to a linked email address. If you are trying to reset a new password or trying to login with a new device and Facebook is not sending the 6 digit code that verifies that you own the account, here is what you should do to resolve Facebook 6 digit code not being received by you.

To set up security measures to make your account more secure, Facebook will suggest you turn on the two steps-authentication. It will request that you choose a method for receiving security codes in case you would like to log into your account with a different device or browser. However, if you add more than two phone numbers or emails, your account will be flagged as suspicious by Facebook, and as such your account can be locked temporarily.

If you notice you are not receiving a Facebook password reset code email in your mailbox, it means that the current email address you are expecting the mail to come through is not linked to your Facebook account. To resolve facebook not sending code to email, you will have to either receive the password reset code via the code generator as outlined above or you receive it via SMS. Here is how to resolve facebook not sending password reset code to email using SMS;

After signing up on Facebook, Facebook sends a code to either your email or phone number so as to verify your account. If you notice Facebook is not sending a confirmation code to your email, all you need to do to get the confirmation code is to

Facebook usually resets the password by sending either a reset password link to an email address or a reset password code to the phone number. You can fix Facebook by not sending SMS code to reset the password by getting the reset password link via mail. Here is how you can resolve Facebook not sending SMS code to reset password.

tl;dr for those who are misunderstanding my post: imagine your friend who uses GMail suddenly tells you they have 2FA enabled, and logged in to their account, and that the 2FA code (SMS) they received upon requesting it came from your number. That would be impossible, right? That's what happened here, except it wasn't between two friends in this case, but between me and a complete stranger.

I have a Google account, and for various reasons, I decided to activate 2-factor authentication (2FA) for my account (i.e., input your password, and confirm the login by typing in a 6 digit code sent to your registered mobile phone number). I did this about a month and a half ago.

The first few codes I received came from a sender identified as "Google" by my phone/service provider. Then, on the 21st of January 2020, I received the 2FA code from a mobile number, when I tried to log in. At that time, I didn't think much about it. I just presumed that Google was probably using a couple of additional numbers and whatnot as backups when there were too many 2FA codes to be sent out or whatever. However, I did retain the SMS, as I was surprised to receive it from what was clearly a regular mobile phone number.

Since then, every single 2FA code I've received has been sent by "Google", and I've never received another code from a mobile number of any sort (or for that matter, from a sender with an identifiable number). Being a bit curious, I called that random number from which I had received the code then, and much to my surprise, somebody actually answered.

They seemed equally surprised by the fact that I had received a 2FA code from their number, and were utterly confused. They gave me their first name and location, and told me I could find them on WhatsApp (which I couldn't; I tried using another person's phone to try and find them on WhatsApp, but that didn't work either).

The errant code I received was in German (I live in Germany, the sender's number is also a German number; the person I spoke with confirmed it by stating where they lived). The person told me that they use Google (Gmail?) as well. A text I sent them (after we spoke) asking if they are actually reachable on WhatsApp can also be seen in the screenshot below (I haven't received a response as of the time of writing).

I received a "Critical Security Alert" from Google on the 19th of November 2019: "Google noticed unusual activity in your account. Someone else might have signed in and deleted emails. Review your account activity to make sure no one else has access." However, as far as I could tell, I did not lose any data, and I did not see any suspicious activity either, and this was long before I even activated 2FA anyway.

If it helps, I use Ubuntu 18.04 on a Lenovo Thinkpad X230 at home (and another Ubuntu 18.04 machine at work). My phone is a ZTE Axon 7 running Android v.7.1.1 (there is no way for me to update it!). I can provide a list of apps and the likes if that will be helpful.

The SenderId of an SMS can be easily spoofed by anybody betweeen Google and your phone. Note that Google does not directly send you an SMS but uses service providers that have network connections (maybe indirectly) to your phone. And since the Telcos between Google and your phone want to filter out non-person-to-person traffic (because of $), it makes sense for someone on the route to make the SMS look like person-to-person (p2p) traffic by choosing a (random) SenderId that comes from a p2p number. And if that number is already in use, even better. :-)

The scam works like this. Whenever someone tries to register a WhatsApp account on a mobile phone they give WhatsApp a phone number. WhatsApp sends an SMS verification code to the mobile phone number they have been given, to verify that the number is active and that the user trying to register the account really owns the number.

For a higher level of security on WhatsApp, you are advised to not only never share your six-digital registration code, but also enable two-step verification, restrict who can view your profile photo, and be cautious about transferring money with contacts unless you have confirmed their identity.

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