Medtronic supply issues

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Joyce Lofstrom

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Dec 19, 2012, 11:42:33 AM12/19/12
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Yes, I have been having trouble with my Medtronic supplies- mostly the adhesive on the set.  I have talked to Minimed once - and they did send the container to return the faulty items and replaced them at no charge. The reservoirs also are iffy - sometimes they are ok but often, I can't get them to work based on the pressure in the new reservoir. Will do the same in terms of a log as noted here.  Thanks.

Stuart Wolf

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Dec 19, 2012, 11:59:33 AM12/19/12
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Based on the early positive feedback, I will check in with everyone on this in February and compile any data we gather to see if there is a pattern A) that can warn us about troubled supplies lot numbers and B) that warrants raising the issue with Medtronic to get improvements in these supplies which are so vital to our daily well-being.

 

Sincerely,

 

Stuart

 


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Lindsey Hanna

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Dec 19, 2012, 4:23:47 PM12/19/12
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wonderful idea!

Lindsey Hanna

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Dec 19, 2012, 4:29:08 PM12/19/12
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The adhesive is never enough for me...I use mastisol and that works pretty well.  I have recently been introduced to a new type of adhesive: Skin Tac Wipes.  It comes in little individual packets like an alcohol swab, I find it a little sticker than mastisol, better for working out and sweating a lot. As far as I know you can only get them at this one pharmacy called Doubeks Pharmacy.  I can give anyone the phone number and info you need to order them if you are interested.  It is about $20 for a box of 50 wipes and I just pay out of pocket, not sure that you can get insurance to pay, but never really checked.

On Wed, Dec 19, 2012 at 10:42 AM, Joyce Lofstrom <joycel...@gmail.com> wrote:
Yes, I have been having trouble with my Medtronic supplies- mostly the adhesive on the set.  I have talked to Minimed once - and they did send the container to return the faulty items and replaced them at no charge. The reservoirs also are iffy - sometimes they are ok but often, I can't get them to work based on the pressure in the new reservoir. Will do the same in terms of a log as noted here.  Thanks.

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NCR(Natalie Helberg)

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Dec 19, 2012, 4:44:40 PM12/19/12
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I use something called Baird protective skin wipes, which are sticky and help adhesive stick better. They are about $17 a box.

My insurance Blue Cross/Blue Shield covers them.

I don’t use Medtronic pump, I wear something called an OMNIPOD which is tubeless and uses adhesive backing to stick to your body.

However, they are kind of heavy so the adhesive is never enough so I cover them in a waterproof adhesive patch called- OPT SITE dressing.

They use them in hospitals to cover IV’s and open wounds.

 

However, they are large enough to completely cover my OMNIPOD and keep it stuck to me for several days.

My insurance covers those as well.

They come in a few different sizes.

Fainman, Linda

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Dec 19, 2012, 4:46:13 PM12/19/12
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Medtronic also carries the Skin Tac wipes as well as the Tac Away, which are wipes to help loosen the adhesive.

Linda Fainman, RN, CDE
Sr. Diabetes Clinical Manager
Cell-847-452-3147
linda.b...@medtronic.com<mailto:linda.b...@medtronic.com>

Sent from my iPad

On Dec 19, 2012, at 3:29 PM, "Lindsey Hanna" <hanna....@gmail.com<mailto:hanna....@gmail.com>> wrote:

The adhesive is never enough for me...I use mastisol and that works pretty well. I have recently been introduced to a new type of adhesive: Skin Tac Wipes. It comes in little individual packets like an alcohol swab, I find it a little sticker than mastisol, better for working out and sweating a lot. As far as I know you can only get them at this one pharmacy called Doubeks Pharmacy. I can give anyone the phone number and info you need to order them if you are interested. It is about $20 for a box of 50 wipes and I just pay out of pocket, not sure that you can get insurance to pay, but never really checked.

On Wed, Dec 19, 2012 at 10:42 AM, Joyce Lofstrom <joycel...@gmail.com<mailto:joycel...@gmail.com>> wrote:
Yes, I have been having trouble with my Medtronic supplies- mostly the adhesive on the set. I have talked to Minimed once - and they did send the container to return the faulty items and replaced them at no charge. The reservoirs also are iffy - sometimes they are ok but often, I can't get them to work based on the pressure in the new reservoir. Will do the same in terms of a log as noted here. Thanks.

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Smolen, Theresa

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Dec 19, 2012, 5:00:21 PM12/19/12
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I have also used the Baird Wipes – mainly because my skin was sensitive to the adhesive on the OMNIPOD.    I have never used the adhesive patch though – just the Baird Wipes works for me.  My insurance also has picked it up – Plus if you cannot find it elsewhere --- I do know that Walgreens will order it for you. 



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Lindsey Hanna

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Dec 19, 2012, 5:10:20 PM12/19/12
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those adhesives sound amazing!  I am always sweating stuff off!  Where do you purchase the Baird protective skin wipes and the OPT SITE dressing?  Through a company or pharmacy?
Thanks!

NCR(Natalie Helberg)

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Dec 19, 2012, 5:13:07 PM12/19/12
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I purchase all my things through Doubek Medical Supply in Alsip, IL on 113th and Cicero Avenue.

708-293-1122. Just ask for the diabetic department and they can help you. I believe they can ship to your home.

 

I am guessing any medical supply house will have them if that’s too far away from you.

Lindsey Hanna

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Dec 19, 2012, 5:40:03 PM12/19/12
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thanks for all the info everyone!  I did not know medtronic carried skin tac wipes, this will make my life easier! :)
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