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Emerio Boykins

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Aug 2, 2024, 12:39:05 PM8/2/24

to sysforeher

Usually going to settings/Apps/Netflix and then "Force Stop" has solved the problem. But it got too frequent (and general TV slowness), so I did a factory reset of the TV. But the problem is still there!

To restart, unplug the TV's power cord from the power outlet and wait a few seconds to plug it back in. Alternatively, you can press and hold the Power/Off button on the supplied remote control to reboot.

I have similar and very annoying issue. Restarting tv helps (but takes time) or forcing the app to close. Then Netflix works well until tje second time I try to open the app. Always stucks at the loading screen and back button on remote does not work. I can start Netflix using inbuild chromecast but tv gets quite un reponsive after the casting stops. Easiest seems to be navigating to settings and apps and forcing close. Yesterday I noticed similar loading issue with another streaming app (one that I haven used in months), but didn't have the time to try to shut down the app or reinstall it.

Hi,
I've actually tried that several times already. On/off, power cycle, full restart. When it didn't work, I resorted to doing a factory reset of the TV. So setting up the TV fresh didn't help either.

I'm having no problem running Netflix otherwise on that connection (not even througgh an Apple TV plugged into the TV). Its just the Netflix app on the Android TV interface that's struggling. All the other built-in apps (like YouTube etc) work just fine.

Regards,

That's just terrible, looks like you're in the same boat as me.

And since my TV is a 2015 model, its unlikely that there is much being fixed/updated at Sony via software updates either. So if this problem doesn't solve itself, I have no option but to get rid of the TV. Live in a different continent now than when I bought it, so service/support/repairs will be a challenge.

Good to hear that reinstall helped someone. I tried to unistall Netflix but since it is a system app, only option is to return to factory version of it. Already tried removing all updates and reinstalling, and cleaning cached files. Same problem occurs again the next day. So everything is ok for the first use, but after tv has been turned off (not powered off) after that netflix won't start. My tv is XD8577.

Yes, you can run both apps but quality is limited to 540p.
If you boot LibreELEC Kodi Linux OS, images I made, you can run the Netflix addon in 1080p quality with auto frame-rate switching for smooth playback.
Best is to get the EcoPi case with the big heatsink for this since it will use CPU decoding for this higher quality.
In Android you can also play 4K videos you download or streams from Youtube or IPTV services hardware decoded smoothly.

A FireTV stick could be an option But having an all in one solution would be nicer Can you do me a favour and tell me what widevine version rock pi has on android/android tv? On my ODroid C2 I have L3. When I understand it right, that means only SD is possible, but that would be sufficient for me. As I have no 4k screen.

Ok then it could be an option. I thought my stuff is running in 720p on ODroid. As I assume, it should then also run in 720p on rockpi? Or do I miss something? An upgrade to rockpi would be interesting as it supports newer android versions.

or try
Device: Tablet - Samsung Galaxy Tab 3(also try tv)
Android version: Android 9.0 (Pie)
and download from here and install through SAI
apk.support Download Disney+ APK - DisneyDownload Disney+ apk, the most accurate version, best suited for your Android device. We are committed and support to downloading apk are original, safe and not modified. This apk is uploaded by Disney

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So let me preface this by saying downloading the Netflix App is not an option. So my thought is to just make a wrapper app that loads the netflix website in a WebView. This works for login/navigation; however, whenever you hit the play button to start playing the video, there is no response and no output in logcat. I'm looking for a way to see more debug messages from the WebView or a way to get the video playing. Using Android 4.4.4 by the way.

The navigator API to find supported widevine configuration is requestMediaKeySystemAccess. We see this API being used by akira.js player in netflix website. Adding a breakpoint here we see that the parameters passed to requestMediaKeySystemAccess is:

if user agent is mobile device than Netflix will use intent based urlschema. This intents are handled by Netflix app and if device dont have Netflix installed to handle them then "install Netflix screen" will be shown.

If you manually set user agent to desktop then Netflix will ask to install Microsoft Silverlight Plugin which is available only for Mac and Windows. So again you will reach a dead end.