Device Associate Role

[Tijuana Strauhal]

Iam an associate sales rep with Medtronic in the MITG division. I work with gynecologists, OB-GYN doctors working in the hysteroscopy procedure, supporting their cases as they use our equipment in the operating room.

Early on, I did. The top of my list was always I wanted to get into device. I did everything I could from reaching out to people on LinkedIn. LinkedIn is a great resource to not only learn, but to try to get into this industry. Majority of people I was trying to reach out to were device reps.

Your next goal is to be a sales representative. Do you have any longer-term goals that then maybe you had when you were going into this role that have been a little bit refined or maybe you develop them as you started to succeed in this role?

If there was one thing you could tell yourself before you started this position that would allow you to even have been able to do more or you think a little bit differently that would have served you, what would it be?

A lot of people want to get into medical device sales, especially orthopedics where you are. They hear about being an associate sales rep versus a sales rep. Tell us what the difference is from your experience between associate sales rep and sales rep.

A Device Associate's pivotal role revolves around comprehensive thermal testing and creating meticulous documentation of test results. They meticulously execute test scenarios, leveraging Python based automation frameworks and swiftly grasps new procedures. A Device Associate is also responsible for successful and on time delivery of results.

Key job responsibilities

1. Perform thermal tests for consumer electronic devices.

2. Perform modifications to automation code for performance testing; write/modify Python code as needed.

3. Diagnose and debug any simple hardware or software-related issues in consumer electronic products.

4. Set up devices for test use cases, following device-related commands.

5. Interact with cross-functional teams, such as thermal, electrical, and software teams, in different geographic locations (US, China, India).

6. Deliver results with high-fidelity test results, requiring minimal guidance, and proactively report the test status

7. Prepare detailed test plans to assess the thermal health of consumer electronic products, considering regular and corner end-consumer scenarios.

8. Maintain inward and outbound documents for all lab equipment and devices required.

About the team

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

I have multiple firewalls managed by Panorama and connected to an active CDL subscription. AIOps for Free was activated but I cannot associate any production firewalls to my TSIG account. The devices have an error noting the device is associated with another platform. The issue is the "other" platform is the activate CDL tenant and already associated with my tenant and TSIG account. Why are the devices greyed out and noting an error if the devices are already associated? Can I not have a production active CDL and AIOps for free?

As an update to the issue, DevOPS backend has found an issue. I'm not sure if it is directly related to being migrated from 1.0 HUB to the new TSG 2.0 portal but DevOPS is working the issue. Unfortunately, I don't have a solution but I would say the current solution is open a TAC case and have the issue escalated to DevOPS.

Thank you and I've reviewed this post and information. I also have a support case open but thought I would reach out to the community as well. The issue I have is all of my devices were automatically migrated to TSIG months ago during the transition. The issue is the devices are greyed out and I can't associate devices with applications. The only hardware from my CSP account that I can do anything with are decommissioned devices that were never in CDL or managed by Panorama. I'm hoping it is a backend issue that can be resolved as there seems to be a lot of backend/devops issues lately. If I get any updates from TAC, I'll update anything I can here.

Positioning your resume for medical device sales is incredibly different than other sales positions you may have applied for. If you submit the same resume for a medical device sales role as you do a SaaS sales role, you most likely will be outcompeted. Let's go through the basic resume tips and formatting that you should be aware of. Along the way, we'll review a resume* that landed interviews at top firms like Stryker, DePuy Synthes, and Arthrex.

A common misconception about medical device sales is that you need medical device sales experience to apply. While it certainly does help, our data suggests otherwise. We analyzed 500+ Associate Sales Representative profiles and concluded that the majority of people who landed these roles did not have any medical device sales experience before joining.

What type of experience did the Associates have? The vast majority had between 0 - 5 years of B2B sales experience, B2C sales experience, marketing experience, or clinical experience. Depending on the company, sales experience or prior work experience may not even be necessary (we break down these statistics in our Company Guides).

Successful candidates strategically highlight certain soft skills and hard skills on their resumes. In this section, we'll cover both skill sets so that you can tactically incorporate them into your resume.

Your resume should be limited to a single page. It can be difficult to pack all of your accomplishments into a single document. Be sure that you are only including relevant experiences that would lend themselves well to a career in device sales.

Ensure that each word must be in the same font, we recommend New Times Roman, Arial, or Calibri. Eliminate any fancy formatting or styling from your resume. Medical device sales recruiters prefer a traditional resume.

You live or die by your numbers in sales. A bullet point not backed by numbers does not convincingly persuade the resume reviewer to choose you over another candidate. Highlight revenue growth or sales volume over a certain period of time to make a high-impact.

Ensure that each piece of content included on your resume can be used as an argument to support your candidacy for a role in medical device sales. If you include a sentence but cannot substantiate why that particular skill or story would be beneficial for the recruiter or hiring manager to know in the context of the role, remove the sentence.

The objective section provides the reader a summary as to why you are pursuing the role. It should include where you have been (eg: current role, past experience) and which role you plan to pursue. You should also use it to highlight your sales metrics or other quantifiable achievements early on in your resume.

[Noun/Adjective/Activity] [Current Role] with [Years of Experience] and an exceptional record [Activity] [Action] in the [Industry] industry. Demonstrated success [Activity] [Relationship] with customers while consistently [Activity] [Action] by [Multiple]. Seeking advancement to a [Role Vertical] device sales role to make a [Impact] while [Benefit to Company].

Growth oriented Sales Associate with two years of experience driving profitable growth thru new business acquisition in the Industrial Supplies industry. Demonstrated success establishing strategic partnerships with customers while consistently exceeding sales targets by 117%. Seeking advancement to a Cardiovascular device sales role to make a tangible impact on patients while growing a territory.

The education section should be fairly simple. If you have more than 2 years of professional work experience, place the Education section below the Relevant Experience section. If you have more than 2 years of work experience, you want to highlight your work experience more so than your education.

Start each bullet point with an action phrase. Successful action phrases include "Performed at XX% to plan...", "Assessed customer needs to exceed key objectives...", and "Negotiated contractual agreements with X vendors...".

Relevant certifications should be included in your resume, if applicable, particularly if you have a clinical background. Avoid listing certifications that do not directly correlate to getting a role in medical device sales. For example, omit certifications such as "Google Adwords Certified". This certification is conducive to landing a role in marketing, not medical device sales.

Implement the strategies above to significantly increase your chance of passing the recruiter resume screen. If you are interested in further improving your chances, take a look at our Medical Device Sales Resume Review to have your resume reviewed by a Current Representative. We are so confident in our process that we offer 50% money back if you don't get interviews.

By continuing to allocate budget to maintaining and replacing devices in that outdated fleet, some retailers are actively investing in the very paradigms that cause customers to avoid store associates.

Posts on this site reflect the personal views of each author and do not necessarily represent the views and opinions of Samsung Electronics America. Regular contributors are compensated for their time and expertise. All information shared on this website is for educational purposes only.

3a8082e126