blank contacts added to groups

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Stephen

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Jun 12, 2009, 12:13:32 AM6/12/09
to Syncman
Has anyone had this issue? Since I started using Syncman, everytime I
go to email a group in Gmail, the group will list all the correct
addresses for all of the people. But for some people, there's an
extra iteration of the name followed by a <> (e.g. in the To: field I
see the following... ("Ernest Frump" <>, "Ernest Frump"
<ern...@mynonprofit.org>,)).

Gmail interprets that as a person without an address and asks me to go
remove it before sending the email. That is certainly annoying with a
small group, but with a large group it's more than annoying. It's
time-consuming.

Stephen

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Aug 2, 2009, 10:41:51 PM8/2/09
to Syncman
I'm still having this problem. Any suggestions?
-Stephen

Jeff Nichols

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Aug 4, 2009, 3:12:05 AM8/4/09
to syn...@googlegroups.com
I can't see how Syncman could be causing this. Sounds more like a
Gmail issue, but I'll try to reproduce the problem. Have you checked
your Gmail contacts for duplicates entries within those groups?

Jeff

--
Jeff Nichols
Wateree Software
http://wateree.net/

Stephen

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Aug 20, 2009, 9:57:31 AM8/20/09
to Syncman
yes. the gmail contact user interface gives me no indication of
anything odd at all. When I go to create an email with a gmail group,
it inserts all of the email addresses from the group, but some of the
people I've recently emailed get their name inserted again with no
email address. Then I have to go in manually and remove that name and
<>. It makes groups almost useless to me.

I agree that it may be a gmail issue that is unrelated to Syncman. I
only noticed the problem happening shortly after I started syncing
with Syncman, though, and that's why I still think it is related to
Syncman.

SW

On Aug 4, 2:12 am, Jeff Nichols <j...@wateree.net> wrote:
> I can't see how Syncman could be causing this.  Sounds more like a
> Gmail issue, but I'll try to reproduce the problem.  Have you checked
> your Gmail contacts for duplicates entries within those groups?
>
> Jeff
>
> --
> Jeff Nichols
> Wateree Softwarehttp://wateree.net/

Stephen

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Aug 20, 2009, 9:59:19 AM8/20/09
to Syncman
I suppose the other option is that my Google-Blackberry syncing is
causing the problem. I'll try removing Google Sync from my Blackberry
and see if that affects things.

SW

Jeff Nichols

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Aug 20, 2009, 10:50:26 AM8/20/09
to syn...@googlegroups.com
I'll definitely be interested to hear what you find out.

Another thing to do would be trying to find a correlation between all
the contacts that get inserted multiple times. Do they all have
multiple email addresses? Do they all have a company of 'Broken
Contacts, Inc'? I think I remember reading that Gmail had some issues
with 'default' email addresses of contacts with multiple email
addresses, but I don't remember what those issues were.

Good luck!

Jeff

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