What version of Python are you using? I just found a bug that prevents
the png formatter from working in Python 3 (which is fixed at
https://github.com/sympy/sympy/pull/2398).
I just pushed a branch that adds some debug calls, if you want to try
it out. To use it, you have to set the SYMPY_DEBUG environment
variable to "1" (you can do this from within Python by calling
import os
os.environ['SYMPY_DEBUG'] = '1'
before importing sympy (doing it before you import sympy is important,
because sympy checks this at import time).
Let me know if you want help in getting the code from the pull
request. I would just build a conda package for you, but I don't have
access to a Windows machine to build it on.
Aaron Meurer