Controller Hang-up: Possible Solution
Simon Hetzel
<< snip >>
Great idea Nat - will try it (when I have more time!).
However before I do I have a question -
Q. Does the new WinFAX service still work when you're logged out?
I've read postings in the WinFAX Pro 9 newsgroup saying that the reception
facilities of the WinFAX Pro Service don't work when you're logged out with
version 9.0. Does the same apply to your patch?
Simon Hetzel
(no Spam - remove the obvious from my address to reply by e-mail)
#=======================================#
| SIMPLE SIMES |
| Stockwell Lighting Design |
| London Technical Management |
| England Technical Consultancy |
#=======================================#
Nat Ray [NaTech, Inc.]
> >Controller Hang-up: Possible Solution
>
>
> << snip >>
>
> Great idea Nat - will try it (when I have more time!).
>
> However before I do I have a question -
>
> Q. Does the new WinFAX service still work when you're logged out?
>
> I've read postings in the WinFAX Pro 9 newsgroup saying that the reception
> facilities of the WinFAX Pro Service don't work when you're logged out with
> version 9.0. Does the same apply to your patch?
>
> Simon Hetzel
>
Simon,
The answer is YES on all seven test machines! Version 9 has its own
host of problems as you can see from the postings in its newsgroup.
Stomping with the Big Dawgs!
Nat Ray
NaTech, Inc.
We do NT 24/7
Simon Hetzel
<980816221012.4884292231@servicenews>...
>The answer is YES on all seven test machines! Version 9 has its own
>host of problems as you can see from the postings in its newsgroup.
Too right - I won't be upgrading just yet!
Will try out your test. BTW have you found a quicker way to extract the 3
updated files from the TW2.0 demo rather than going through the uninstall,
install, uninstall install rigmarole
Kevin Weinberg
respond to this solution. If this really works, could you please do
us all a favor and post the three files so we can download them and
avoid all this mess. We have been patiently awaiting a solution to
this problem and I personally don't have the time to do all this
unloading and loading.
BTW, I have come up with another quick fix to the problem if you
don't regularly send faxes out of winfax, but want it avaiable to
receive. I delete both of winfax startup files from the startup
directory, and I am only running the service. The service continues
to run in the background whether you are logged into winfax or not.
It pops up a message window when you get a fax. You can then
manually start winfax, retrieve the message, and then shut it down
again when done. This isn't perfect, but at least you don't get the
shutdown error with only the service running.
Philip W Lee
>Configuration Information:
> Operating system: Windows NT 4.0
>
>Controller Hang-up: Possible Solution
>
>Background:
>
>*The following applies to WinFax Pro 8.0 running under Windows NT 4.0
<Snip this excellent fix>
Presumably once you've got the files, you can distribute them to any
other systems you have running wf8, without going through the whole
rigmarole?
--
"Once you have flown, you will walk the earth with your eyes turned skyward,
for there you have been, there you long to return." -- Leonardo da Vinci.
Simon Hetzel
>Can we get one of the Symantec techs responsible for this board to
>respond to this solution. If this really works, could you please do
>us all a favor and post the three files so we can download them and
>avoid all this mess. We have been patiently awaiting a solution to
>this problem and I personally don't have the time to do all this
>unloading and loading.
Agree.
>BTW, I have come up with another quick fix to the problem if you
>don't regularly send faxes out of winfax, but want it avaiable to
>receive. I delete both of winfax startup files from the startup
>directory, and I am only running the service. The service continues
>to run in the background whether you are logged into winfax or not.
>It pops up a message window when you get a fax. You can then
>manually start winfax, retrieve the message, and then shut it down
>again when done. This isn't perfect, but at least you don't get the
>shutdown error with only the service running.
I've tired some thing similar Kevin (you sure save a lot of memory this
way!) but you loose the manual answer facility which is important to some
people. I'm also not sure if TalkWorks functions with this arrangement (I
don't use it so I don't care)
Charles Mandeville [Symantec]
I have been lurking and monitoring the thread. I am sorry I cannot endorse
the solution as I have had some user's using 9.0 reporting that they have
encountered the same problem. Although the percentage of users reporting
this problem under 9.0 does seem to be a smaller percentage under 9.0. Also
I am not sure if any changes would have been made to the files under 9.0
that may cause a problem in 8.x which may not become apparent until some
particular circumstance arises. If it works for you I am glad to hear that,
but you do this at you own risk. I would advise close monitoring for any
adverse affects at least for a while.
Regards,
Charles Mandeville
Senior Product Support Analyst - On-Line Services
Symantec Corporation
Symantec Mobile Update
WinFax PRO 8.x/9.0 NT Support
Simon Hetzel wrote in message <6tte36$ee2$1...@service.symantec.com>...
Philip W Lee
>Simon,
>
>I have been lurking and monitoring the thread. I am sorry I cannot endorse
>the solution as I have had some user's using 9.0 reporting that they have
>encountered the same problem. Although the percentage of users reporting
>this problem under 9.0 does seem to be a smaller percentage under 9.0. Also
>I am not sure if any changes would have been made to the files under 9.0
>that may cause a problem in 8.x which may not become apparent until some
>particular circumstance arises. If it works for you I am glad to hear that,
>but you do this at you own risk. I would advise close monitoring for any
>adverse affects at least for a while.
>
a hotfix for WF8 please? (I for one can live without 2-3 hour
downloads).
Simon Hetzel
Nat Ray [NaTech ; Inc.] wrote in message
>Install the Trail Version of TalkWorks 2.0
>
>The files comprising the WinFax Pro Service are located in the
>WINNT\SYSTEM32 folder, they are:
>
>Wfxmnt40.dll
>Wfxsnt40.exe
>Wfxsvc.exe
>
>These files are date stamped 7/27/98 4:54 AM
The TW2 demo is a massive 34M! That's far too much to download.
Could you possibly post these three files somewhere - in this newsgroup if
it will take attachments?