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NT 5.0 Beta 2 Install Problems

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Roy Susuico (Symantec)

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Sep 28, 1998, 3:00:00 AM9/28/98
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Hi Martin:

Thank you for using our online discussion groups.

On 27 Sep 1998 18:36:18 GMT, Martin Ruby wrote:

>I just installed NT 5.0 Beta 2 on a new system. I go to install
>pcANYWHERE32 8.0 and when the system complete the add program
>function it reboots as it suppose to. But the boot process fails.
>When I start in Safe Mode I get the following message
>
>
>STOP: C000021a {Fatial System Error}
>Logon Proces terminated unexpectedly with status of
>0x0000005 (0x00000000 0x00000000)

We cannot guarantee that pcANYWHERE32 version 8.0 will function correctly
in the beta version of Windows NT 5.0. Because NT 5.0 is constantly being
revised and updated, pcA32 version 8.0 is not supported with this operating
system until NT 5.0 is officially released by Microsoft. If pcANYWHERE32
version 8.0 is being used under NT 5.0, please ensure that the latest
update has been applied.

To determine if the latest update for pcANYWHERE32 version 8.0 has been
applied, start pcANYWHERE32 then select Help / About pcANYWHERE and verify
the version number. If the version is not 8.02, build 220, then run
LiveUpdate.

To run the LiveUpdate within pcANYWHERE, select Utilities / LiveUpdate.
This procedure will run automatically and update the current version to
8.02.

If you are unable to run LiveUpdate, download 802up_a.exe (4.8 megs) from
the following URL:

http://www.symantec.com/techsupp/files/pca/pcanywhere32_for_windows95nt.html

For more information on NT 5.0 support, please obtain the following
documents from our Knowledge Base:

Document Title: Does pcANYWHERE32 8.0 Support Microsoft Windows NT 5.0?

URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/199861795750

Document Title: pcANYWHERE32 and Upgrading or Migrating to Windows NT 5.0

URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/199861710569

Best regards,

----------
Roy Susuico [Symantec Corp.]

Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles,
our Online Support Genie, and FAQs, visit our pcANYWHERE support page:

http://www.symantec.com/techsupp/pca.html


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