NT Crashes after installation
George A. Michalopoulos
Version: pcANYWHERE32 8.0
Operating system: Windows NT 4.0 SP3
hello all,
i just installed PCAnywhere v8.02 build 220 on an HP netserver and
the system crashes on boot time.
I tried the "vga only" boot, but it doesnt work.
The only way is to boot with the "last known configuration" and
un-install pc-anywhere.
The system uses a Diamond S3 Virge vga card instead of its original
256k vga.
the same installation worked in several Win95/98/NT pc's.
computer description:
HP Netserver LS/100
96MB ram, 2 Micropolis hard disks, 3com eisa ethernet card, Digiboard
XEM Eisa card with 16 serial ports.
WinNT4/SP3 fresh installation.
thank you in advance,
george
Roy Susuico (Symantec)
Thank you for using our online discussion groups.
On 27 Sep 1998 23:39:50 GMT, George A. Michalopoulos wrote:
>i just installed PCAnywhere v8.02 build 220 on an HP netserver and
>the system crashes on boot time.
>I tried the "vga only" boot, but it doesnt work.
>The only way is to boot with the "last known configuration" and
>un-install pc-anywhere.
>The system uses a Diamond S3 Virge vga card instead of its original
>256k vga.
>the same installation worked in several Win95/98/NT pc's.
>
>computer description:
>HP Netserver LS/100
>96MB ram, 2 Micropolis hard disks, 3com eisa ethernet card, Digiboard
>XEM Eisa card with 16 serial ports.
>WinNT4/SP3 fresh installation.
Is this a dual or multiprocessor system? If it is, the following document
from our Knowledge Base provides the registry settings for the
ProcessorMask entry used with pcANYWHERE32.
Document Title: Slow or Partial Screen Refreshes on a Multi-Processor
(SMP) Host
URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/199861984643
If the issue continues, confirm that the latest video driver from the
manufacturer has been applied to the system. If this doesn't help, shut
down any programs or services that are running and see if this helps out.
Good luck and please let me know if the issue continues.
----------
Roy Susuico [Symantec Corp.]
Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private email.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles,
our Online Support Genie, and FAQs, visit our pcANYWHERE support page:
http://www.symantec.com/techsupp/pca.html
Roy Susuico (Symantec)
On 29 Sep 1998 11:44:32 GMT, George A. Michalopoulos wrote:
>system has only one processor.
>
>the only extra driver i installed, is the Diamond S3 Virge VGA
>driver. of course is the latest..
>
>I will try to reboot it with the on-board VGA card, to see what will
>happen.
Thanks for sending the information. Please let me know if the on-board VGA
card corrects this issue.
Best regards,