Can't Change Video Driver
Roy Susuico (Symantec)
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On 24 Sep 1998 12:02:36 GMT, HUNG DO wrote:
>After installing PCA32 v8.02, I'm unable to change video driver from
>default VGA to a different one, i.e. - S3Trio3D, Matrox Millenium II,
>Appian Geronimo II, etc. If I change the video driver prior to
>installing PCA32 v8.02, then I can change video driver back and forth
>afterward. So, I know it's not a driver problem.
>
>What's going on with PCA32 that would prevent me from changing video
>driver correctly?
Confirm that the latest video drivers from the each vendor, has been
applied to the system. Once this is done install pcANYWHERE32 and see if
this clears up the problem. If the issue continues, what other programs
and services are running? If they are disabled, does it correct the
problem?
Good luck and please let me know if the issue continues.
----------
Roy Susuico [Symantec Corp.]
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HUNG DO
attempt to install the LATEST S3Trio3D driver. Result: Failed, NT
reverts back to VGA. If you remove PCA32, then the video driver
would load just fine.
Other services running: NT standards & Netware client
Other programs running: None
Roy Susuico (Symantec)
On 28 Sep 1998 12:44:16 GMT, HUNG DO wrote:
>Here's the sequence: Install NT w/default VGA, Install PCA32 v8.02,
>attempt to install the LATEST S3Trio3D driver. Result: Failed, NT
>reverts back to VGA. If you remove PCA32, then the video driver
>would load just fine.
>
>Other services running: NT standards & Netware client
>
>Other programs running: None
At this point the issue may be a corrupted install of pcANYWHERE32. Try
removing and reinstalling pcANYWHERE32 to a directory other than the
default such as, C:\PCAW32. This will change the registry setting and may
resolve the issue. If it does not, is the video card a PCI or AGP model?
Please let me know your response.
HUNG DO
duplicate this on various computers with various video cards, AGP or
PCI. Again, here's the process:
1. Install NT 4.0 w/SP3 at VGA mode.
2. Install PCA32 v8.02
3. Change to a 3rd-party video driver
4. Only get 16 colors at 640x480 (vga.sys, awvideo.dll)
I've noticed (3) other users have reported similar problems.
One of your technician responded that this is a common issue with
awvideo.dll wanting to remain hooked to the vga driver, unless one
uninstall PCA32.
Please consult with your software engineers and see if they can
duplicate this. They will need to re-install NT.