file transfer problem

[Jörg Hermann]

Hello,

I am using pcanywhere 8.0 on Windows NT 4.0
workstation machine with a AVM fritz card.
When I am doing a remote session (ISDN via
Capi 2.0) to the this machine and starting the file transfer
the throughput rate drops to 0 and I can not
stop the session.
Can anyone help me?
Thanks in advance.

Jörg

[Roy Susuico (Symantec)]

Hi Jörg:

Thank you for using our online discussion groups.

On Tue, 29 Sep 1998 14:08:29 +0200, Jörg Hermann wrote:

>I am using pcanywhere 8.0 on Windows NT 4.0
>workstation machine with a AVM fritz card.
>When I am doing a remote session (ISDN via
>Capi 2.0) to the this machine and starting the file transfer
>the throughput rate drops to 0 and I can not
>stop the session.
>Can anyone help me?

Confirm that the latest CAPI driver for your device has been applied to the
system. The following document from our Knowledge Base provides other CAPI
information:

Document Title: pcANYWHERE32 and Distributed CAPI (Europe)

URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998416112312

If the issue continues, obtain the following ISDN troubleshooting document
(Europe) from our Knowledge Base:

Document Title: ISDN Tips and Tricks for pcANYWHERE (Europe)

URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/199823124151

Good luck and please let me know if the issue continues.

----------
Roy Susuico [Symantec Corp.]

Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following
article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles,
our Online Support Genie, and FAQs, visit our pcANYWHERE support page:

http://www.symantec.com/techsupp/pca.html

[Jörg Hermann]

Hi Roy,

thank you for your answer, but the issue continues.
I checked the version of the avm capi (03.06.11) and
it seems that this will be the latest version.
Do you have any additional suggestions?
Or any other things I can check?

Thanks
Jörg

Roy Susuico (Symantec) wrote in message
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