Chkdsk Issues w/Symantec PC Anywhere 10.5.1

Jeff Lloyd

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Jul 7, 2002, 10:15:00 AM7/7/02

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I have read where people have had problems with CHKDSK not being able to
repair errors on a disk drive. I am running Win XP Home, an ST380021A
(Seagate, I believe) hard drive, and Symantec PCAnywhere 10.5.1.

Now after installing PCA 10.5.1, I get errors on the volume. If I do a
chkdsk /f, it renders my system non-startable. Once I had to do a reformat
and install of the OS. Now, I run CHKDSK in the recovery console with the
/p option. It returns with errors with the volume, specifically the
security descriptors. File verification is fine, and indexing verification
is OK. I uninstalled PCA and the problem went away, meaning, CHKDSK
corrected the problems without incident. When I installed PCA again, I was
back to the same scenario. Symantec doesn't seem to know about this except
only from me. Apparently, no one else has had this issue.

I ran the disk defragmenter in XP and I found it curious to see that (See
way below) many, if not all, of the PCA files cannot be defragmented. Does
this mean anything to anyone ?

Any comments appreciated. Thank you.

==================================================================

Volume Windows XP (C:)
Volume size = 74.49 GB
Cluster size = 4 KB
Used space = 15.43 GB
Free space = 59.06 GB
Percent free space = 79 %

Volume fragmentation
Total fragmentation = 0 %
File fragmentation = 0 %
Free space fragmentation = 0 %

File fragmentation
Total files = 62,645
Average file size = 311 KB
Total fragmented files = 93
Total excess fragments = 202
Average fragments per file = 1.00

Pagefile fragmentation
Pagefile size = 768 MB
Total fragments = 1

Folder fragmentation
Total folders = 2,347
Fragmented folders = 6
Excess folder fragments = 67

Master File Table (MFT) fragmentation
Total MFT size = 79 MB
MFT record count = 65,152
Percent MFT in use = 80 %
Total MFT fragments = 6

----------------------------------------------------------------------------
----
Fragments File Size Files that cannot be defragmented
39 640 KB \Documents and Settings\Jeff Lloyd\Local
Settings\Temporary Internet Files\Content.IE5\index.dat
29 120 KB \Documents and Settings\Jeff Lloyd\Local
Settings\Temporary Internet Files\Content.IE5\VRU6IP95
30 124 KB \Documents and Settings\Jeff Lloyd\Local
Settings\Temporary Internet Files\Content.IE5\1ICQ0LLV
4 16 KB \System Volume
Information\_restore{0D0CB222-1E6D-45EA-8EAB-A65FA8210500}\RP77
3 48 KB \Documents and Settings\Jeff Lloyd\Local
Settings\History\History.IE5\MSHist012002061520020616\index.dat
6 28 KB \Program Files\Symantec\pcAnywhere
6 395 KB \Program
Files\Symantec\pcAnywhere\WINAW32.HLP
3 89 KB \Program
Files\Symantec\pcAnywhere\pca_HAT.chm
4 129 KB \Program Files\Symantec\pcAnywhere\ADMIN.HLP
7 1 MB \Program
Files\Symantec\pcAnywhere\Documentation\pcauser.pdf
5 486 KB \Program
Files\Symantec\pcAnywhere\Documentation\pcaole.pdf
4 92 KB \Program
Files\Symantec\pcAnywhere\pcaauth.dll
3 44 KB \Program
Files\Symantec\pcAnywhere\awrpilot.dll
5 304 KB \Program
Files\Symantec\pcAnywhere\awterm32.dll
3 44 KB \Program
Files\Symantec\pcAnywhere\pca_run.exe
3 56 KB \Program Files\Symantec\pcAnywhere\Util.dll
4 48 KB \Program
Files\Symantec\pcAnywhere\awgui32.dll
4 88 KB \Program Files\Symantec\pcAnywhere\awio.dll
4 64 KB \Program
Files\Symantec\pcAnywhere\awcfgmgr.dll
4 217 KB \Program
Files\Symantec\pcAnywhere\S32PCAG.DLL
3 36 KB \Program
Files\Symantec\pcAnywhere\ABOUTEXT.DLL
3 56 KB \Program
Files\Symantec\pcAnywhere\awplay32.dll
3 40 KB \Program Files\Symantec\pcAnywhere\AWCP.DLL
3 64 KB \Program
Files\Symantec\pcAnywhere\dundata.dll
4 96 KB \Program
Files\Symantec\pcAnywhere\awses32.dll
3 24 KB \Program
Files\Symantec\pcAnywhere\awcm32.dll
5 498 KB \Program
Files\Symantec\pcAnywhere\50comupd.exe
5 225 KB \Program
Files\Symantec\pcAnywhere\ISDNTB32.DLL
4 184 KB \Program
Files\Symantec\pcAnywhere\awlog32.dll
9 492 KB
\WINDOWS\Installer\{C05E8183-866A-11D3-97DF-0000F8D8F2E9}\winaw32.exe

b

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Jul 7, 2002, 10:33:29 AM7/7/02

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There is an article that deals with a similair problem which symantec is
investigating. Try this article on the symantec site:

Computer continuously reboots after installing pcAnywhere 10.5 under Windows
XP

regards

B

"Jeff Lloyd" <jeff...@att.net> wrote in message
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Night Watch

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Jul 7, 2002, 10:48:51 AM7/7/02

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I have exactly the same problem as you...and yes...I too have an unstartable
system after using chkdsk...what I do though is to use the last known good
start option...it's the registry one.

"b" <johnson...@planet.nl> wrote in message
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Sir_George

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Jul 7, 2002, 11:48:40 AM7/7/02

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Jeff,

It appears that Symantec is incorrect about you being the only one with this problem...see the post from Night Watch.

Just a caveat, I have found that over the years Symantec has become less and less reliable for software products. In every instance where I can find an alternate program, I use it. (This is a strictly my personal experience)

Sir_George

"Jeff Lloyd" <jeff...@att.net> wrote in message news:E1YV8.10800$Iu6.6...@bgtnsc04-news.ops.worldnet.att.net...

Plato

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Jul 7, 2002, 1:47:12 PM7/7/02

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Sir_George wrote:
>
> Just a caveat, I have found that over the years Symantec has become less and less > reliable for software products. In every instance where I can find an alternate > program,

They do seem to be losing their credibility.

--
http://www.bootdisk.com/

David Baxter

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Jul 7, 2002, 2:08:24 PM7/7/02

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I agree, except for Norton AV, which I still think is the best...

"Sir_George" <Sir_G...@yahoo.com> wrote in message
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Jeff Lloyd

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Jul 7, 2002, 2:40:46 PM7/7/02

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I tend to agree with you George - but - PCA is such an great tool. For
those of us who are not using XP Pro, is there an alternative that you or
anyone else knows of ?

As always, comments appreciated.

Jeff

"Sir_George" <Sir_G...@yahoo.com> wrote in message
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Jeff Lloyd

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Jul 7, 2002, 2:46:48 PM7/7/02

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Night Watch - I was able to do that but we shouldn't have to do so...

"Night Watch" <burn...@hotmail.com> wrote in message
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Jeff Lloyd

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Jul 7, 2002, 2:47:16 PM7/7/02

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Just my .02:

I know NT has its inherent different characteristics than 9x, but it would
be so nice do a CHKDSK, Scandisk, or Norton Disk Doctor to an active NT
drive without having to guess there are errors on the drive regardless of
the result of the check ? Serious Grounds for reformatting to FAT32 and
forget the xtras you get with NTFS - is it really worth the hassle ?

"Sir_George" <Sir_G...@yahoo.com> wrote in message
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Joe

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Jul 8, 2002, 5:31:43 AM7/8/02

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You can use VNC, free, but slower then crud. Win XP Pro remote desktop for
me is like 5 to 10 times faster then VNC.
downloads.com search for VNC. or actually versiontracker.com search for VNC.
It's an alternative, but slow as heck.

"Jeff Lloyd" <jeff...@att.net> wrote in message

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