NT 4 Backup & Act 5

[Jim Lee [Symantec]]

On 29 Sep 1998 16:59:20 GMT, Peter P. Carrico wrote:

>Configuration Information:
> Operating system: Windows NT 4.0
> Network: Microsoft Peer-to-Peer
>
>I installed Act 5 & NAV 4 on the same day about a month ago and the
>following day a began having problems with backup. I run a full
>system backup on an HP T4000 internal tape drive using the NT 4
>backup routines. I have used it successfully for 2 years.
>
>Since I installed Act 5 and NAV 4, backup stalls 3.5 to 4.5 minutes
>into the WINNT directory. If I remove the
>program(s) for the files where it stalls, it stalls on another one. I
>Have talked extensively with Microsoft engineers including those in
>the escalation group and have not been able to find a cause. Has
>anyone had a similar experience with Act 5?

Hi Peter,

I think you mean NAV 5.0 and ACT! 4.0. Symantec does not currently
have an ACT! 5.0 product.

I would check the NAV newsgroups, for information, on problems
encountered after the installing NAV 5.

In ACT! 4.0 we have seen intermittent problems restoring a database
backed up using the Backup routine coded in ACT! 4.0. Generally this
has been resolved by copying the data file from the floppy to a hard
disk directory prior to restoring.

We appreciate your use of Online Services.

Jim Lee [Symantec Corp.]

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