Lost password - I have unlock disk
David Lucas (Symantec)
<xfrv...@worldnet.att.net> wrote:
>I been away from my computer for the pass
>8 months, now that I want to open my word &
>exel files they are all under NYEO and I
>forgot my password, all I have is my emergency
>unlock disk.
>Please some body help me on this one, I have back
>ups that are not encrypted, but there is some
>that were updated and that update is the one that
>I will not like to lose.
Hello Francisco,
Thank you for posting in our on-line discussion group. I listed below
links to documents in our online knowledge base that may help you
resolve the issue.
http://service1.symantec.com/SUPPORT/disklock.nsf/docid/1997326124735
http://service1.symantec.com/SUPPORT/disklock.nsf/docid/199712911140
http://service1.symantec.com/SUPPORT/disklock.nsf/docid/1997326115912
http://service1.symantec.com/SUPPORT/disklock.nsf/docid/19977248451
http://service1.symantec.com/SUPPORT/disklock.nsf/docid/199772484936
Please let me know if you need more information about this password
issue!
David Lucas
Symantec
Please continue to post your messages to the public discussion group
as Symantec does not provide support via private e-mail. Thank you.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support
articles, our Online Support Genie, and FAQs, visit our Norton
AntiVirus support page:
Francisco Vega
for the help any ways, I'll keep trying to
remember my password.
David Lucas (Symantec)
<xfrv...@worldnet.att.net> wrote:
Hello Francisco,
Thank you for re posting in this discussion group. I wish I had more
information for you on this issue. You idea probably is the best at
the moment though!
Please let me know if you need further assistance!