Send Fax, Only Partial Received
Eero M (Symantec)
>I am sending a fax from a WinFax server version 8.03 running Windows
>98 with two U.S. Robotics modems. When the Toledo office receives
>them, they only get a quarter to a half of the fax. I then sent the
>fax via a Gateway Telepath II modem and it worked fine.
>This office can recieve faxes from other locations with no problems.
Check the modem settings for ECM 2Dcompression and Flow control (switch from hardware to software or the opposite)
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Thank you,
Eero M. [Symantec Corp.]
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Eero M
> We switched the settings as you recommended, and it still did
> not work. We tried hardware and software, hardware and hardware,
> software and software, and software and hardware. None worked.
> Do you have any other suggestions?
USR modems (unable to send or receive)
1) rename WFX0001.dat to WFX0001.OLD<in Winfax\DATA (this one only applies to older versions of 8.0)
2) <shift>+<properties> to reconfigure the modem
Setup Menu - Modem - Highlight modem and Hold shift Key down and click on Properties
Click Yes and follow Wizard
3) Change INIT to ONLY AT&F1
In the FAX TAB change the Initialization string to above
4) Change FLOW to ONLY AT&H1
Change the Flow control to above
5) Remove CHECK for ECM <in the FAX TAB>
6) Remove CHECK for 2D <in the FAX TAB>
7) Set Maximum Transmit Speed to 9600 <in the FAX TAB>
In the General TAB
8) Check the Initialization speed to make sure it is 2400
Add this to the "2" box in the Initialization section ATS36=8