Dialing out after the call has been answered
Eero M
> The problem I am having is that Win Fax tries to dial out after the
> call has been answered. If I answer the phone before Win Fax
> picks-up, it will pick-up any way and then it proceedes to dial out.
> It does not always recognize a fax nor does the answering machine
> always pick up. There are times when I am out and when I get back in
> I have messages but the only thing that I get is the operator saying
> that if you want to make a call hang-up and try again.
Do you have any receive rules setup?
DO you have Talkworks installed and setup?
To help me assist you with this situation, I will require more information. Could you please provide the following parameters:
1) Modem brand and model
2) COM port and IRQ it is setup on in your computer.
3) In WinFax Pro, choose the "Modem" option on the "Setup" menu item.
Click on the "Properties Button"
On the General Tab, what Port are you on?
On the General Tab, what class is WinFax using?
On the fax Tab, what is your:
Initialization string line 1?
Line 2 (if any) ?
Hardware flow control?
Is the "Use Hardware Flow Control" parameter checked?
4) In WinFax Pro, choose the "Modem" option on the "Setup" menu item
Click on the "Test All Ports" button.
What information does it return?
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Thank you,
Eero M. [Symantec Corp.]
Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.
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