Pager Problems

[Eric C [Symantec]]

Hello Kevin,

Have you already tried the following?
You have changed the initialization string for your modem. When WinFax PRO
tries to notify you of a received fax or voice event via pager, you receive
the following error message: "General communications error."

Solution:

Start Windows Explorer.
Locate and highlight your \PROGRAM FILES\SYMANTEC\WINFAX\DATA\PAGER folder.
Choose Delete from the File menu. Click Yes if prompted for confirmation.
Reinstall WinFax PRO.
Reconfigure your pager notification settings.

If problems persist, try setting WinFax to use Standard COM port instead of
TAPI.

Sincerely,

Eric C [Symantec]
Online Services, Symantec Corporation

For Technical Support:
WinFax: http://service.symantec.com/winfax/
Talkworks: http://service.symantec.com/talkworks/

To Download Updates & Patches:
http://service.symantec.com/winfax/files_winfax.html

For a list of compatible modems for WinFax and Talkworks
Talkworks: http://service.symantec.com/twk8list.html
WinFax : http://www.symantec.com/winfax/index_winfax80.html

Need an upgrade? Have WinFax LITE, 2.0, 3.0? For a special price click...
http://shop.symantec.com

Please continue to post your messages to these discussion groups as we do
not provide support through private E-Mail.

Kevin Aldridge wrote in message <980829010130.9010873216@servicenews>...
Configuration Information:
Operating system: --Other--

I am receiving a "General Communication Error" when I run a pager
test. I have a US Robotices 56k INT PNP modem, WinFax Pro Ver 8.01,
and Win 98 as my operating system. I have tried all the options
listed in this area.

Thanks