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Winfax Pro 8.0 will not install

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Eric C [Symantec]

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Sep 27, 1998, 3:00:00 AM9/27/98
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Hello Richard,

Please see the following web page link to resolve this issue,


http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/19971112171812

Hope this helps,

Sincerely,

Eric C.
Symantec, Online Services


Richard Smith wrote in message <980826154342.8518228954@servicenews>...
Configuration Information:
Operating system: --Other--

I have tried to install Winfax Pro 8.0 (I am using windows 98). When
I try to install Winfax Pro, the setup process starts...then suddenly
stops. I have tried going the Winfax80 folder on the CD and using
setup.exe ... the same ocurrs. I have notice that this places a
folder called ~msstfqf.t in the C:\windows\temp directory. This
folder contains wtnsetup.exe. When I try to run this, I get an error
dialog box that says, "The C:\WINDOWS\TEMP\~MSSTFQF.T\DCCUTILI.DLL
file appears to be corrupt. Reinstall the file and then try again."
I cannot find any of these files on the windows98 CD and\or winfax
pro CD. What can I do to install Winfax Pro 8.0

Eric C [Symantec]

unread,
Sep 27, 1998, 3:00:00 AM9/27/98
to
Hello Richard,

Please see the following web page link to resolve this issue,


http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/19971112171812

Hope this helps,

Sincerely,

Eric C.
Symantec, Online Services

Richard Smith wrote in message <980826160413.0793537742@servicenews>...


On 26 Sep 1998 15:43:42 GMT, Richard Smith wrote:
> Configuration Information:
> Operating system: --Other--
>
> I have tried to install Winfax Pro 8.0 (I am using windows 98). When
> I try to install Winfax Pro, the setup process starts...then suddenly
> stops. I have tried going the Winfax80 folder on the CD and using
> setup.exe ... the same ocurrs. I have notice that this places a
> folder called ~msstfqf.t in the C:\windows\temp directory. This
> folder contains wtnsetup.exe. When I try to run this, I get an error
> dialog box that says, "The C:\WINDOWS\TEMP\~MSSTFQF.T\DCCUTILI.DLL
> file appears to be corrupt. Reinstall the file and then try again."

Please Note that There is a file on the Winfax Pro 8.0 CD (In the
winfax80 directory)called dccutili.dl_ could the CD be currupted?

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