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Word 97 & Winfax 8.0x macros not installing

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The Pilot

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Jan 1, 2000, 3:00:00 AM1/1/00
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Hi All,

Anyone help me. I've got Word 97 (from Office CD) installed & working
fine. I've applied SR1 & SR2 patch from CD as well.

I've got Winfax 8.02 installed & working fine.

What I can't do is get the Word97 macro from Winfax to install. The
DOC file loads, I say YES to opening it because it has macros inside.
After clicking on INSTALL MACRO I set all options then click FINISH.
The HD starts, things seem to happen but the installing screen stays
the mouse pointer stays as an egg-timer in the window, but changes to
normal pointer if moved outside. Nothing happens. A CTL-ALT-DEL shows:

Word97 - Normal (not responding)

All I can do is end the task. On checking the TEMP dir there are a
number of .TMP files and a few directories created.

A bit of info about my system:

WINDOWS 95 is in c:\windows
TEMP is in d:\temp
WINWORD.EXE is in d:\program files\microsoft office\office\

I've checked through the registry incase any path names etc are wrong.

I did have a previous version of WORD97 installed on my PC when
purchased (but without all the add-ons installed like WordArt) & the
macros did install with that, but I UNINSTALLED that via ADD/REMOVE
PROGRAMS and the install from the Office CD didn't give any errors or
indication that it found a previous version.

Any help or comment BY E-MAIL please to:

gary at welland dot freeserve dot co dot uk

no here please as I don't come to NG's very often & may not see any
reply.

Gary Welland


SHB

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Feb 1, 2000, 3:00:00 AM2/1/00
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Sounds like a corrupted templete in Word 97 - close Word, find a
file called notmal.dot and delete it (may be several)..
Start Winfax - go to tools, macro installer and reinstall Word
macro..
Hope this works for you.


The Pilot <thep...@freenet.co.uk> wrote in message
news:387560fd...@news.freeserve.net...

The Pilot

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Feb 4, 2000, 3:00:00 AM2/4/00
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On Tue, 01 Feb 2000 08:18:13 GMT, "SHB" <nom...@noway.net> wrote:

>Sounds like a corrupted templete in Word 97 - close Word, find a
>file called notmal.dot and delete it (may be several)..
>Start Winfax - go to tools, macro installer and reinstall Word
>macro..
>Hope this works for you.
>
>

Nope.

First: Winfax ->Tools there is not macro installer option

but, I did delete NORMAL.DOT, run the macro installer and it gave an
error about using the same name as an open file!

So I closed Word. Check the TEMPLATE->USER folder & found a new
NORMAL.DOT. Ran the WORD97.DOC file supplied by Winfax with same
result. The bottom of the screen in Word says its opening NORMAL.DOT
0 bytes (??!), then copying styles, then copying macros. This is when
Word stop responding.

Anyone any more ideas?

E-Mail please.....

gary -at- welland -dot- freeserve -dot- co -dot- uk

Gary Welland
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