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Word 97 & Winfax 8.0x macros not installing

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The Pilot

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Nov 4, 1999, 3:00:00 AM11/4/99
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Hi All,

Anyone help me. I've got Word 97 (from Office CD) installed & working
fine. I've applied SR1 & SR2 patch from CD as well.

I've got Winfax 8.02 installed & working fine.

What I can't do is get the Word97 macro from Winfax to install. The
DOC file loads, I say YES to opening it because it has macros inside.
After clicking on INSTALL MACRO I set all options then click FINISH.
The HD starts, things seem to happen but the installing screen stays
the mouse pointer stays as an egg-timer in the window, but changes to
normal pointer if moved outside. Nothing happens. A CTL-ALT-DEL shows:

Word97 - Normal (not responding)

All I can do is end the task. On checking the TEMP dir there are a
number of .TMP files and a few directories created.

A bit of info about my system:

WINDOWS 95 is in c:\windows
TEMP is in d:\temp
WINWORD.EXE is in d:\program files\microsoft office\office\

I've checked through the registry incase any path names etc are wrong.

I did have a previous version of WORD97 installed on my PC when
purchased (but without all the add-ons installed like WordArt) & the
macros did install with that, but I UNINSTALLED that via ADD/REMOVE
PROGRAMS and the install from the Office CD didn't give any errors or
indication that it found a previous version.

Any help or comment BY E-MAIL please to:

gary at welland dot freeserve dot co dot uk

no here please as I don't come to NG's very often & may not see any
reply.

Gary Welland


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