will it wake up my aptiva?

[hal Bozarth]

Configuration Information:
Operating system: --Other--

I have an aptiva S-64 with a USR sporster internal modem. It seems
that this modem willl not wake up the aptiva to receaive incoming
faxes. Thus, my ring central feature of the aptiva is useless. Which
of your products can I purchase which will wake up my apttiva to
receive faxes when the computer is not turned on????Thanks for your
advice

[Ann Lorenc [Symantec]]

On 14 Aug 1998 00:55:52 GMT, hal Bozarth <xhboz...@aol.com> wrote:

>I have an aptiva S-64 with a USR sporster internal modem. It seems
>that this modem willl not wake up the aptiva to receaive incoming
>faxes.

Hi,
This modem has nothing to do with your aptiva. Winfax will not
receive a call, if it thinks the computer is turned off. In essence,
when your power management features power down, this is the message
they send Winfax. Solution: Disable powermenagement features.

Ann Lorenc[Symantec Corp.]
Technical Support Analyst
Online Services
Symantec Corporation

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Winfax support page:

http://service.symantec.com/Winfax