can't receive

[Clint Collier]

Ever since I posted an upgrade to my Winfax pro and it installed
"talkworks" I have been completely unable to receive a fax!

I have been though all of the help files to no avail! I set up a fax
only profile but it appears to be trying to answer every call as a
voice message.

How do I get rid of talkworks? I want winfax for faxes and could
care less about voice calls on this line. You have taken a great
product and made it next to useless for me!

Thank you.

....Clint Collier

[Ann Lorenc [Symantec]]

On 8 Sep 1998 16:24:46 GMT, Clint Collier <xCli...@Pacbell.net>
wrote:

>How do I get rid of talkworks? I want winfax for faxes and could
>care less about voice calls on this line.

Clint, which upgrade did you apply?
To return to Winfax only, you need to uninstall and reinstall, Custom,
choosing Winfax only.

Ann Lorenc[Symantec Corp.]
Technical Support Analyst
Online Services
Symantec Corporation

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Winfax support page:
http://www.symantec.com/techsupp/knowbase/index.html

[Ann Lorenc [Symantec]]

On 24 Sep 1998 14:01:54 GMT, Clint Collier <xCli...@pacbell.net>
wrote:

>I will get out my cd and reinstall next week. Thank you.

You're welcome Clint. Hope it does the trick.