Network disconnect
Larry McDowall (Symantec)
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On 24 Sep 1998 21:50:59 GMT, Michael Sarkies wrote:
>I am trying to connect a Win95 machine to a Win NT 4.0 machine
>accross a dedicated 56k Fram relay line using SPX or IPX. When I
>start the remote session my PC finds the Host, I click on the Host
>and click OK to start the session. I receive a black screen with a
>toolbar and a white blinking line. My fram relay connection between
>the two sites also goes down. I have both machines set up as a
>service and have made no other changes to the standard install. I
>tested the same type of connection on our internal network between a
>Win95 and NT 4.0 machine and the connection worked fine.
Can the remote connect over SPX to a different host on its end of the
WAN? We know that another remote can connect to your host fine on its
end successfully, so this appears to be an issue with the original
remote, or the WAN itself.
Can a different remote connect over the WAN to the host? If so, then
this issue is with the first remote. If not, then the issue most
likely is with the WAN.
There are several changes that can be made to the IPX/SPX network
protocol under Windows 95 that will often resolve connection issues
with pcANYWHERE32.
I recommend changing the following network settings and then trying
the connection again:
1. From Windows 95, right click on the Network Neighborhood icon.
2. Click on Properties.
3. Verify that IPX/SPX-compatible Protocol -> <network card> is on the
list under the Configuration tab. If it is not, follow these extra
steps:
3a. Click on the Add button.
3b. Click on the Protocol option from the list.
3c. Click on the Add button.
3d. Click on Microsoft from the Manufacturers column on the left.
3e. Click on IPX/SPX-compatible Protocol from the Network Protocols
column on the right.
3f. Click on the OK button. Now the IPX/SPX protocol should be loaded
and bound to your network card.
4. Click on the IPX/SPX-compatible Protocol -> <network card>
selection from the list.
5. Click on the Properties button.
6. Click on the Advanced tab.
7. Click on the Frame Type selection, and set its value to match your
network. This value must be the same on both machines. The value of
Auto is used by default. If this does not work, try Ethernet 802.3.
8. Click on the Maximum Connections selection and set its value to 60.
9. Click on the Maximum Sockets selection and set its value to 60.
10. Click on the OK button.
11. Click on the next OK button. Your computer will most likely prompt
you to reboot. If so, go ahead and do this now. After it is finished,
then this computer should be able to connect over IPX/SPX with
pcANYWHERE32.
For more information on configuring and troubleshooting IPX/SPX
connections, I recommend the following documents that are available on
our Knowledge Base:
IPX / SPX connections with pcANYWHERE32
http://service1.symantec.com/SUPPORT/pca.nsf/docid/199763112924
Please let us know if these recommendations do not resolve the issue.
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Larry McDowall
Symantec Online Support
Symantec Corporation
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