Upgrade to DUN12 locks DUN

[Larry McDowall (Symantec)]

Hello Marsh,

Thank you for using our online discussion groups.

On 28 Sep 1998 03:10:54 GMT, marsh laird wrote:

>After installing PCA, I could still not connect to my host at work.
>I was told I needed to install MSDUN12, which I did.
>Now after installing DUN12, the "Remote Networking" icon on the PCA
>screen is ghosted, and the "Dial-up Networking" icon in "My Computer"
>won't open. (Actually, it blinks open and closes immediately).
>What next?

Dial-Up Networking (DUN) is used to establish a network connection,
using a phone line. If you do not need to map drives on your office
computer with your home computer, you will not need this functionality
most likely.

What was the original issue that you seen when you could not use
pcANYWHERE to connect to your office computer?

Since installing the new Microsoft Dial-Up Networking 1.2 has caused
this issue to occur both in Windows 95 and in pcANYWHERE32 (where it
shows just a "shortcut" to what is in Windows 95, which explains why
it is disabled since you cannot access Windows 95's DUN either), the
best recommendation is to uninstall and then reinstall DUN 1.2.

If this still fails to enable you to access it in Windows 95, and you
do need the feature, then I recommend contacting Microsoft for
additional assistance in correctly installing DUN 1.2.

Please let me know if I can be of further assistance. Thanks.
---------------------------
Larry McDowall
Symantec Online Support
Symantec Corporation

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