Port 5631 not listening

[Larry McDowall (Symantec)]

Hello Colin,

Thank you for using our online support newsgroups.

On 24 Sep 1998 16:50:31 GMT, Colin Macdonald wrote:

>After using MS Dialup to establish a remote connection, I can ping
>the remote PC and he can ping me. However, when we try to establish
>the pcANYWHERE session, the remote PC issues a message that
>connection is not possible via port 5631.
>This appears to be the case because when pcANYWHERE is waiting
>network connection locally, I issue command to telnet my own IP
>address
>telnet 195.237.45.193 5631and I get a message that connect has
>failed.
>Is there further diagnosis I can perform or do you suggest any
>configuration changes I can make ?

Are you using Dial-Up Networking (DUN) to a Remote Access Server
(RAS), or to a host waiting over the Internet?

If you are connecting over RAS, and the host is running on Windows 95,
you will need to use NetBIOS instead of TCP/IP to enable pcANYWHERE32
to work over DUN.

For DUN and RAS, I recommend the following document that is available
on our Knowledge Base:

DUN and RAS Configurations for pcANYWHERE32
http://service1.symantec.com/SUPPORT/pca.nsf/docid/19981710830

For Internet and TCP/IP, I recommend the following documents that are
available on our Knowledge Base:

Using pcANYWHERE32 over an Internet Connection
http://service1.symantec.com/SUPPORT/pca.nsf/docid/199792482420

Using TCP/IP With pcANYWHERE32
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1996112511230

Please let us know if these recommendations do not resolve the issue.
---------------------------
Larry McDowall
Symantec Online Support
Symantec Corporation

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