General file transfer error -2
Dana Burian (Symantec)
wrote:
Hello Sylvia.
Thank you for posting to our Online Forum.
>I loaded CD-rom on office computer with no problems. When loading on
>home computer, I get General file transfer error. Check target
>location and try again, Error #-2 Related file D:installs\PCA32\disk
>1\data.1.
We have a document that may assist you with this installation error.
Please review the document and let us know if it does not assist you
in fixing the problem. The document is located at:
Title: 'Error: "General File Transfer Error, Please Check Your Target
Location and Try Again" when Installing to Windows NT 4.0'
Document ID: 1998080506434112
Web URL:
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998080506434112
Be well.
------------------------------------------
Dana Burian [Symantec Corp.]
Senior Product Support Analyst
Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.
If you have difficulty getting a response, please read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our pcANYWHERE support page:
http://service.symantec.com/pca
------------------------------------------
Sylvia Mesaros
> On 25 Sep 1998 01:32:35 GMT, Sylvia Mesaros
>
> Hello Sylvia.
>
> Thank you for posting to our Online Forum.
>
> >I loaded CD-rom on office computer with no problems. When loading on
> >home computer, I get General file transfer error. Check target
> >location and try again, Error #-2 Related file D:installs\PCA32\disk
> >1\data.1.
>
> We have a document that may assist you with this installation error.
> Please review the document and let us know if it does not assist you
> in fixing the problem. The document is located at:
>
> Title: 'Error: "General File Transfer Error, Please Check Your Target
> Location and Try Again" when Installing to Windows NT 4.0'
> Document ID: 1998080506434112
> Web URL:
> http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998080506434112
>
> Be well.
>
>
> ------------------------------------------
> Dana Burian [Symantec Corp.]
> Senior Product Support Analyst
>
4.0. I'm running Windows 95 and the solution does not work for me.
When trying to install from CD-rom disk I get 0% complete along with
above noted error message. Help!
>
Dana Burian (Symantec)
wrote:
Hello Sylvia.
>The above referenced document applies to installation to Windows NT
>4.0. I'm running Windows 95 and the solution does not work for me.
>When trying to install from CD-rom disk I get 0% complete along with
>above noted error message. Help!
Okay, make sure that there are no files left from the previous
attempts to install pcANYWHERE32. Delete the folder c:\program
files\pcanywhere from your hard drive if it exists and also delete all
*.TMP files on the hard drive. Then I would like you to run scan disk
and defrag on your machine then make sure that there is nothing else
running that may interfere with the install process. For information
on clean booting, please read the following document located at:
Title: 'How to Prevent Applications from Launching via the Windows 95
Registry'
Document ID: 1998410131349
Web URL:
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1998410131349
Try installing again to your local C: drive and see what happens.
Good luck and be well.
------------------------------------------
Dana Burian [Symantec Corp.]
Senior Product Support Analyst
Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.
Dana Burian (Symantec)
wrote:
Hello Sylvia.
>I deleted the folder, .TMP files. Ran Scan Disk-said No errors.
>Then ran Defrag which said it could not defrag one portion, run Scan
>Disk. Since I had just run it with no errors I did not run Scan Disk
>again. I did, however, edit Registry according to document to which
>you referred, and received message stating that files were
>successfully merged. I then shut down system completely, restarted,
>and tried, unsuccessfully, to reinstall software. (I still have run
>and runs icons on desktop--what do I do with them now?) Thanks.
First, if you run defrag and it tells you it cannot defragment a
portion of the drive and you should run scandisk, but scandisk finds
no errors, you have a potentially serious problem. I would take the
computer to a consultant to have this issue resolved before continuing
to try and install software.
The run keys on your desktop can be deleted once you have imported
them back into your registry.