installing remote software
Roy Susuico (Symantec)
Thank you for using our online discussion groups.
On 29 Sep 1998 03:23:01 GMT, Frank Delgado wrote:
>I have installed pcAnywhere on the host computer. When I attempt to
>install the remote software, I get an error message that says"Can't
>find HPC Explorer"."Setup cannot find a version of HPC Explorer on
>this computer.Setup needs this application in order to load any
>pcAnywhere files to your handhelp PC". Help me out with this please.
Which version of Windows CE are you running? If it is Windows CE version
1.x, confirm that the latest update from Microsoft has been applied. If
you are running Windows CE version 2.x, can you dock with the desktop?
This process will confirm if HPC Explorer has been installed on the system
and does not require any interface with pcANYWHERE CE.
Also, I recommend you download the latest update for pcANYWHERE CE which
offers compatibility with Windows CE 2.0.
This update can be downloaded from our web site using the following URL:
http://www.symantec.com/techsupp/files/pca/pcanywhere_for_ce.html
The update file for pcANYWHERE CE is CEUP1_2.EXE.
Once you have downloaded the file to your CE machine, double click on the
file to expand and execute the update.
The following document provides instructions for installing pcANYWHERE CE.
Document Title: pcANYWHERE CE Installation
URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/199735133038
Good luck and please let me know if the issue continues.
----------
Roy Susuico [Symantec Corp.]
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