PC can only be started in Safe Mode after installation of PCanywhere
Roy Susuico (Symantec)
Thank you for using our online discussion groups.
On 25 Sep 1998 16:57:15 GMT, Uwe Hettrich wrote:
>I am working on a Dell 233 PentiumII desktop with a STB velocity
>graphic card. It is a standard purchased PC with no changes beside
>the additon of an ISDN modem card. The PC has been working well for
>month without any problems.After installation of PCanywhere according
>the instructions my computer could not be rebooted. I had to select
>the safe mode and re-install the old pc configuration by using
>erd.exe. After running erd, that means go backing to my original
>setting before installation of PCanywhere's installation, everything
>is fine again. The phenomenon is repeatable. What can I do?
Normally booting into SafeMode does not load any real mode drivers or
devices, which may be conflicting with pcANYWHERE32. To try and resolve
this issue, boot the Windows 95 cleanly and see if this helps out. Also,
if you are running Adobe Type Manager (ATM) 2.x or earlier, this will cause
the problem. The following document from our Knowledge Base addresses both
these issues.
Document Title: Resolving System Conflicts
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1997128141444
Good luck and if the issue continues, please let me know.
----------
Roy Susuico [Symantec Corp.]
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