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Trial, Trial Again

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Dana Burian (Symantec)

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Sep 26, 1998, 3:00:00 AM9/26/98
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On 26 Sep 1998 00:18:18 GMT, Alfredo <xno...@privacy.org> wrote:

Hello Alfredo.

Thank you for posting to our Online Forum.

>Hi, At first blush I like PCAnywhere but have had problems trying it
>out.
>
>I do not really have physical access to my non-profit server, unless
>I make an appointment and drive 40 miles (yes, price was a
>consideration in choosing my hosting service :)
>
>This installation is refusing to reconnect, for some reason. It
>worked thrice over two days, and then never again. Yes, I tried
>everything, including Ask-A-Tech, all to no avail.
>
>I would like to uninstall, and reinstall PCA, but all I have is a
>telnet connection to my server. Is it possible to delete and then
>reinstall the trial version through a telnet connection?

Unfortunately it is not possible to delete and reinstall our software
via a telnet connection. Also, if you remove the trial version of
pcANYWHERE32 you will not be able to reinstall the application as it
is a trial version and has been set to allow only one install per
machine.

I apologize for any inconvenience related to this issue.

Be well.

------------------------------------------
Dana Burian [Symantec Corp.]
Senior Product Support Analyst

Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our pcANYWHERE support page:

http://service.symantec.com/pca
------------------------------------------


Dana Burian (Symantec)

unread,
Sep 26, 1998, 3:00:00 AM9/26/98
to
On 26 Sep 1998 00:28:09 GMT, Alfredo <xno...@privacy.origami> wrote:

Hello Alfredo.

Thank you for using our Online Forum.

>On 26 Sep 1998 00:18:18 GMT, Alfredo wrote:
>
>> Operating system: Windows NT 4.0
>
>Woops, sorry! I posted this in the Win95 server, sorry, I am using
>WinNT 4.0 on both ends of the connection.
>
>I will post this on the NT newsgroup.

That is not a problem.

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