gdi.exe
Roy Susuico (Symantec)
Thank you for using our online discussion groups.
On 27 Sep 1998 05:31:45 GMT, Tim Ingram wrote:
>I have tried to install pcanywhere 8.0 install go fine untill reboot
>than I get gdi.exe you must reinstall windows.
>The machine shuts down. If I go into safe mode it works fine. I have
>an all in wonder video card and a acer pci ethernet card. Standard
>modem and just a plain sound card.
>I went thru the autoexec rem everything did the same in the
>config.sys nothing in the sys.ini that ends .386 I think it is a
>conflict with the ati card but not sure.
The issue is with the ATI video driver. The driver installation file
ATI.INF that shipped with the ATI Rage video card contains an error; it
installs two video drivers into the system Registry, but only copies one of
the associated .DLL files into the WINNT\SYSTEM32 folder.
To resolve this issue, please obtain the following document from our
Knowledge Base:
Document Title: Installing pcANYWHERE32 8.0 on Windows NT 4.0 with an ATI
Rage-Based Video Card
URL: http://service1.symantec.com/SUPPORT/pca.nsf/docid/1997111012243
Good luck and please let me know if the issue continues.
----------
Roy Susuico [Symantec Corp.]
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