Problems being a Host
Jerry Kaminsky
I just downloaded 8.0 as a demo. I need to connect 2 machines via modem.
I am able to dial your BBS with the Host machine, but I am unable to be
a host. I select be a host, the machine initalizes the modem and says it
waiting. I try calling the Host and all I get is ringing. I checked the
telephone number and it correct.
Any and all help is greatly appreciated...
Larry McDowall (Symantec)
Thank you for using our online newsgroups.
On 29 Sep 1998 10:07:58 PST, Jerry Kaminsky wrote:
>I just downloaded 8.0 as a demo. I need to connect 2 machines via modem.
>I am able to dial your BBS with the Host machine, but I am unable to be
>a host. I select be a host, the machine initalizes the modem and says it
>waiting. I try calling the Host and all I get is ringing. I checked the
>telephone number and it correct.
To better assist you with this issue, I will need the following
information please:
Calling a BBS requires using Call Online Service, however, calling a
host requires Remote Control. These features are fundamentally
different, can cannot be used together. Please check that the remote
is using the MODEM icon found under Remote Control to call the host
with.
What does the remote see when it tries to connect to the host?
What types of modems are the remote and host using? Are they internal
or external? What COM ports and IRQs are they using?
Can your remote call a different host successfully? Can a different
remote call your host successfully? If you are not sure, you can call
into Symantec's test host at (541) 334-4034. The logon name and
password are both TEST. Then hit CTRL+ALT+D (not CTRL+ALT+DEL) to
logon to Windows NT after you see its logon window. If this number is
busy or you cannot connect to it, try our secondary host at (541)
334-7314.
For more information on troubleshooting modem issues, I recommend the
following documents that are available on our Knowledge Base:
Modem Troubleshooting with pcANYWHERE32
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1997128132842
Resolving IRQ/COM PORT Conflicts
http://service1.symantec.com/SUPPORT/pca.nsf/docid/1996112511055
Black Screen Connecting To 32-bit Hosts
http://service1.symantec.com/SUPPORT/pca.nsf/docid/199753082441
Please let us know if these recommendations do not resolve the issue.
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Larry McDowall
Symantec Online Support
Symantec Corporation
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Tips on Using Symantec's Online Tech Support Discussion Groups
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
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