When I use File Compare, the text just above each window consists of
Greek letters, apparently using the Symbol TruType font.
What can I do to get it back to a readable font?
Thanks
>When I use File Compare, the text just above each window consists of
>Greek letters, apparently using the Symbol TruType font.
>What can I do to get it back to a readable font?
>Thanks
Karl,
This is a known problem dealing with font corruption Check out this
knowledge base article:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/19984893025
Vernon Balbert
Senior Support Analyst
Symantec Corproation
Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private e-mail. If you have
difficulty getting a response or in using our discussion groups, please
read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For technical support newsletters, Knowledge Base support articles, our
Online Support Genie, and FAQs, visit our Norton Utilities support page:
>I tried the suggested solution, i.e. uninstall the font Monotype
>Sorts, but I still get greek letters at the top of the file compare
>window. Am I missing a particular TruType font? Thanks for any
>help. Karl Frensdorff
Karl,
File Compare should be using Arial as its font. Did you reboot after
deleting the font? How many fonts do you have?
Vernon Balbert
Senior Support Analyst
Symantec Corproation
Please continue to post your messages to the public discussion groups as
Vernon,
I have quite a lot of fonts installed in Windows, including all
the varieties of Arial, as well as Symbol, which gives mostly Greek
letters.
When I uninstalled Symbol.ttf, File compare came up with
readable letters, probably Arial. I am not sure which of my
applications require Symbol, but I'll find out when it misbehaves.
Thanks for your help.
Karl
More to my previous message:
I don't think I had the problem before I ran Live Update. I
have run it several times since I originally installed NU3 in
december97.
I would like trying to reinstall NU. I have the original Version
3.0 CD-ROM and the downloaded nu3-lu06.exe file. Will running those
two reinstall NU without my having to go through live update?
Thanks Karl
>More to my previous message:
> I don't think I had the problem before I ran Live Update. I
>have run it several times since I originally installed NU3 in
>december97.
> I would like trying to reinstall NU. I have the original Version
>3.0 CD-ROM and the downloaded nu3-lu06.exe file. Will running those
>two reinstall NU without my having to go through live update?
Karl,
Yes, you won't have to run LiveUpdate if you have the NU3-LU06.EXE
update.
On Mon, 03 Aug 1998 23:48:14 GMT, Vernon Balbert (Symantec) wrote: >
> Karl,
> Yes, you won't have to run LiveUpdate if you have the NU3-LU06.EXE update.
Vernon,
Well, I did the reinstall and update, and I got the curioous error
message "couldn't complete update because of unrecognized versions of
the files DISKEDIT.PI^ AND NDIAGS.PI^. This obviously refers to
*.PIF files for two of the DOS-based modules. I have had many
previous versions of Norton Utilities. After booting to DOS prompt,
DISKEDIT and NDIAGS worked OK. Do I need to do anything further?
The Greek letters in Diskcompare persisted, but when I uninstalled
SYMBOL.TTF, a readable font appeared, but it isn't Arial. Thus I
have found a way around the problem.
>I got the curioous error
>message "couldn't complete update because of unrecognized versions of
>the files DISKEDIT.PI^ AND NDIAGS.PI^.
Karl,
We have a Knowledge Base entry for this. The Knowledge Base is located
here: http://www.symantec.com/techsupp/nu/kbase_nu.html
For faster service in the future, please check the Knowledge Base.
Your questions may already be answered there.
For this issue, see the Knowledge Base entry HERE:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/199878162548
Let us know if there are any other questions we can help with.
Russell Johnson [Symantec Corp.]
Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.
If you have difficulty getting a response, please read the following article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles,