Physical Disk Size Recognition
Kitte Cole Symantec Corporation
>My hard drive is 8.4 gig, one partition. Granted, not optimal for
>blocksizes, but with 8.4 gb, and over 6 gb free, I'm not worried.
>
>My problem, however, is with Norton thinking that the drive is not
>'physical'. What is the problem?
>
>Any help would be appreciated.
Hello Darrell,
Would you mind quoting the entire text of what you are referring to
when you say "with Norton thinking that the drive is not 'physical'."
Are you referring to an error message? A reading? What Norton
application is this occurring in? What steps do you take to see this?
Good Luck! Thanks for writing and thank you for choosing Norton Utilities!
Kitte Cole [Symantec Corp.]
Please continue to post your messages to the public discussion groups as Symantec does not provide support via private e-mail.
If you have difficulty getting a response, please read the following article:
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Darrell Rande
I'm using the Disk Doctor, and doing a 'diagnose' after the tests, it
says that no
problems were found, but when I look at the report, I get the message
in the physical
drive area. See complete report below...
Norton Disk Doctor
Saturday, September 26, 1998 11:13 AM
*************************
* Report for Drive C: *
*************************
DISK TOTALS
-------------
8414412800 bytes Total Disk Space
4189609984 bytes in 23899 User Files
4272128 bytes in 889 Directories
11395072 bytes in 459 Hidden Files
25150 file fragments (4%
fragmentation)
4096 bytes in Bad Sectors
4209127424 bytes Available on the Disk
LOGICAL DISK INFORMATION
--------------------------
Media Descriptor: F8
Large Partition: Yes
FAT Type: 32-bit
Total Sectors: 16466562
Total Clusters: 2054300
Bytes Per Sector: 512
Sectors Per Cluster: 8
Bytes Per Cluster: 4096
Number of FATs: 2
First Sector of FAT: 32
Number of Sectors Per FAT: 16065
First Cluster of Root Dir: 2
Number of Clusters in Root Dir: 1
First Sector of Data Area: 32162
PHYSICAL DISK INFORMATION
---------------------------
This drive is not a physical
drive, therefore it doesn't
have physical characteristics.
SYSTEM AREA STATUS
--------------------
No errors in the system area
FILE STRUCTURE STATUS
-----------------------
No errors in the file structure
FREE SPACE STATUS
-------------------
No errors in the free cluster count
SURFACE TEST STATUS
---------------------
Test Settings
-----------------------
Test Disk Test
Test Type Normal Test
Repair Setting Prompt Before Repairing
Passes Requested 1
Passes Completed 1
Elapsed Time 0:25:08
No errors encountered in Surface Test
Kitte Cole [Symantec]
>Thanks for getting back with me Kitte,
>I'm using the Disk Doctor, and doing a 'diagnose' after the tests, it
>says that no problems were found, but when I look at the report, I get the message
>in the physical drive area. See complete report below...
Hi Darrell,
Are you running the most recent LiveUpdated files? Your help -> about
in System doctor should say version 3.07. If it does not, then you
can fix this by running LiveUpdate. According to the database here,
this issue was fixed in LU5. Let me know how it goes.
Good Luck!
Thank you for writing and thank you for using Norton Utilities.
Please continue to post your messages to the public discussion groups as
Symantec does not provide support via private e-mail.
If you have difficulty getting a response, please read the following
article:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414
For free technical support newsletters, Knowledge Base support articles,
our Online Support Genie, and FAQs, visit our Norton Utilities support page:
Darrell Rande
there were no new updates, so I'm going to assume I have LU5.
Anything else I can try? What is the significance of Norton not
thinking of this as a physical drive?