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Disk Doctor Locks up!

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Russell Johnson [Symantec]

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Sep 29, 1998, 3:00:00 AM9/29/98
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On 29 Sep 1998 09:49:04 GMT, George Fay wrote:

>Ever since I installed a US Robotics Cable Modem VSP Disk Doctor will
>not run. It locks up and locks the machine. I've uninstalled and
>reinstalled NU along with the updates.

George,

It sounds like there may be an incompatible version of SYMEVNT on your
system.

We have a Knowledge Base article on how to update this here:
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/1997124143859

After doing that, give Norton Disk Doctor a try again. You'll need to
reboot your system after updating.

Let me know how that goes.

Russell Johnson [Symantec Corp.]

Please continue to post your messages to the public discussion groups
as Symantec does not provide support via private email.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles,
our Online Support Genie, and FAQs, visit our Norton Utilities support page:

http://www.symantec.com/techsupp/nu.html

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