Norton Navigator and Windows 98
Dr. Miles J. Rosenthal
I've browsed all the messages on this subject, and I see that
Symantec will not be upgrading NN for Windows 98. (A very poor
decision IMHO).
However, given that set of facts, I see two critical questions being
asked over and over and not receiving a straight reply.
1- Should NN be uninstalled before the installation of WIN98?
2- Will the product work with WIN98 in any form, or is the entire
product incompatable?
I've been using Norton products since the days of the XT.
It's always been a fine company, with generally fine products.
Customer support, however has taken a huge nosedive in the last few
years. With the impending release of WIN98 why should loyal
customers have to beg for a few scraps of information?
Come on Symantec, come clean. Please answer my questions with real
answers.
Dr. Miles J. Rosenthal
Joel Cook/Symantec
These questions have been asked and answered many times by both Symantec
employees and helpful users who have experimented with Norton Navigator on
the Win98 platform even though it is not supported in that environment.
The only portion of Norton Navigator I know of that appears to work as
reliably on Win98 as it did in Win95 is the Norton File Manager. The
following files may be used to run Norton File Manger only. I recommend
you update Norton Navigator to 95.0.c for FAT32 compatibility, copy the
files below to a separate folder, such as C:\NFM, then uninstall Norton
Navigator via Add/Remove Programs in the Win95 Control Panel.
REQUIRED
----------
FILEMGR.EXE
S32BUTIL.DLL
S32RAP8.DLL
SH30W32.DLL
SYMEMS32.DLL
SYMFDLG4.DLL
SYMFSV4.DLL
OPTIONAL
----------
S32BFMT.VXD - Used for DMF
SYMDES4.DLL - Used for DES en/decryption (available in the U.S. and Canada
only)
SYMFDLG.HLP - NFM Help file
SYMRAP8.VXD - Used by the Copy Disk feature
--
Regards,
Joel Cook
Symantec Corporation
Please continue to post your messages in the public discussion groups since
Symantec does not provide support via private e-mail.
Dr. Miles J. Rosenthal
On 17 Jun 1998 17:35:26 GMT, "Joel Cook/Symantec"
Thank you for your reply to my questions. I have, however, been
unable to locate the file "symdes4.dll". Could you tell me where I
can obtain it? (I am a US citizen.)
Thank you,
Miles
Joseph Mate
The order form is located at:
ftp://ftp.symantec.com/public/english_us_canada/products/norton_navigator/fa
xbacks/des.doc
Dr. Miles J. Rosenthal wrote in message <980529054043.1895002070@service>...
[snip]
> ... I have, however, been