WM.Cap.A

[LaVonne Perry [Symantec]]

>>I too am having the same problem where the WM.Cap.A keeps reappearing
after I have seemingly fixed the virus. I have just removed all
the.vir files and will let you know if this works. It may take a
while becuase my PC seems to work fine for several weeks before the
virus reappears. Then it does strange things to my Explorer
operating system.<<

Hello Steve,

Thanks for writing.

Please let us know if you should continue to run into this problem. Typically,
removing .VI? files will help. Another thing to check are documents that have
not been saved with the .DOC extension. NAV only scans .DOC and .DOT files by
default (along with the other program files.) If documents have been saved
with unique extensions, NAV will miss any viruses that may be in them. You can
either add the extension to the Program Files list, or scan All Files, although
this last measure will slow things up a bit.

If you should have any further questions or concerns, please don't hesitate to
ask.

Thanks for writing,
--
LaVonne Perry
Senior Support Analyst
Symantec Corporation

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[Bob G.]

This virus is a Word Macro Virus. In addition to the pc, you also have
to check floppy disks (and zip disks, etc) for viruses before you use
them. You also need to check files that others send you prior to using
them.

The pcs of people you send infected files to can also become infected if
those people don't check for viruses or use av software that hasn't been
properly updated.

Steve Carnevale wrote:
>
> It's Back... My computer has been acting ok, but I did a routine
> manual check and WM.Cap.A infected 8 more files. Then I saw your
> response to my last posting and went bach to scan all files.I found
> one more infected! Where does this come from and how do I stop it
> permanently? If I send a file to someone, are they infected. I feel
> like I have a disease.