Master Boot Record "a" infected

[LaVonne Perry [Symantec]]

>>My floppy drive "a" has been infected with the "concept r" virus
stating the master boot record of "a" drive can not be repaired. I no
longer can add programs or use my floppy drive. I currently have 2.0
version anti-virus but have not updated it since dec. 1997<<

Hello Alan,

Thanks for visiting the Norton AntiVirus Online Support area.

The first thing I would suggest is that you update your virus definitions with
the latest. You can download an update for your version of NAV 2.0 by going to
this URL:

http://www.symantec.com/avcenter/download.html

Select NAV for Windows 95/98, click on Next and then select Norton AntiVirus
2.0 for Windows 95. The name of the file you'll need to download is
0923I16.EXE. Save this file to your harddrive and then double-click on the
filename to automatically update the definitions. Then, try scanning the
floppy again.

WM.Concept.R does not infect the boot record of floppies (and floppies do not
have an MBR) so I suspect that this is a false detection. The latest
definitions should help. Also, please note that the floppy drive itself cannot
be infected, only the media that is placed in it.

Should you have any further questions, please don't hesitate to ask.
--
LaVonne Perry
Senior Support Analyst
Symantec Corporation

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our
Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://www.symantec.com/techsupp/nav.html

Personalize your technical support pages at:

http://www.symantec.com/techsupp/custom/custom.cgi