questions answered

[LaVonne Perry [Symantec]]

>I have posted (I thought) 2 questions to the technical posting page
>and can not find out where to go to look for an answer. This may be
>simple for you but to me it's totally confusing where I am supposed
>to look.

Hello Darrell,

I found one of your messages in the General Messages for Norton
AntiVirus for Windows 95 newsgroup. A link to the reply to your
message is below:

http://servicenews.symantec.com/cgi-bin/newsgroups.pl?group=symantec.support.win95.nortonantivirus.general&article=37018

Or, you can go to:

http://www.symantec.com/techsupp/news/index.html

select Norton AntiVirus from the pulldown box and then click on the Go
to Ask a Tech page.

Select General from this Category:

Prior to version 5.0 for Windows 95/98:

Click on Browse.

In the Search box, enter your name, Darrell Lindley

Click on Search. This should bring up both your original posting and
Chris Shapcott's reply.

Also, please check out these tips to get the most from the Symantec
Ask a Tech newsgroups:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

>I installed antivirus 4deluxe and think I upgraded to version 5, but
>how do you tell ?
>Do I ask querstions in version 4? or 5 which I can't find on your
>popup menues..

To determine which version of NAV is installed on your system, open
Norton AntiVirus from the Start, Programs menu. On the main NAV
screen, click on Help, About..... You should see the version listed
there.

Should you have any further questions, please don't hesitate to ask.

Regards,

LaVonne Perry
Senior Support Analyst
Symantec Corporation

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

If you have difficulty getting a response, please read the following article:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1998527114414

For free technical support newsletters, Knowledge Base support articles, our Online Support Genie, and FAQs, visit our Norton AntiVirus support page:

http://www.symantec.com/techsupp/nav.html

Personalize your technical support pages at:

http://www.symantec.com/techsupp/custom/custom.cgi